Topic closed [due to inactivity of submitter] Winnings not Paid

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Last post made 8 years ago by MelissaN
hotpsyDJ
  • Started by
  • hotpsyDJ
  • South Africa Newbie 2
  • last active 6 years ago

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  • Dont let the platform and appealing tournaents oof this casino catch you, 

    Won first place in a recent tournament and the prize is 100CP I have contacted live supporet which is advertised 24/7 but only available if you lucky you'll get through once out of every 3 hours treying. I am waiting for my winnings to be credited but evrytime I query rthere is only one they give a person that been, " I HAVE ESCULATED YOU QUERY TO THETECHNICAL TEAM, SO PLEASE BE PACIENT AND WAIT FOR A EMAIL FROM THEM." Well its newarly 48 hours later and I have not received as much as even a email notification. For a simple task of just crediting my account with the winnings offered as my name is clear as day in the 1st place block. a constant answer the same by all agaernts been " sir please be pacient your querty will be resolved as soon as possiable " no one can give a estimate time or reason for thenhold up which definately cant take mare than 5 mins to issue.

     

    I came first the winnings are mine but I am still not getting any answer as to why I am waiting for what is mine.

  • @hotpsyDJ

    I think you forgot to mention the name of the casino. 

  • Hi hotpsyDJ,

     

    Please write down the name of the casino so that we can try to help you.

     

    Thank you.

  • This topic has been closed due to inactivity of the submitter. 

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