RESOLVED: William Hill offering illegal services to Dutch citizen

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Last post made 7 months ago by tough_nut
Intellectual_DJ

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  • Intellectual_DJ
    • Started by
    • Intellectual_DJ
    • at Apr 11, 24, 09:21:35 AM
    • Netherlands Newbie 1
    • last active 2 months ago

    William Hill doesn't wanna refund me the deposits I made at their casino in 2020 even after the Dutch Gambling Authority said that gambling was illegal before 2021. As William Hill had no license to offer games to Dutch citizens. They also made it hard for me to withdraw in 2020 in which I lost all my funds. I had to verify myself 3 times and make all sorts of pictures.

    So I have the feeling William Hill didn't have the intention to pay me out. So I want William Hill to refund my 4500+ deposits as it illegally took my funds. And wasn't gonna pay me anyway, so in a sense they took my funds but weren't gonna pay me out regardless so easy cash for them.

    I was young in the industry that time and didn't know what to do, so I write here so to warn others of the practices they might pull off. Now suddenly they blocked the Netherlands from their website. Funny after stealing my funds.

  • tough_nut
    • Replied by
    • tough_nut
    • at Apr 11, 24, 12:53:00 PM
    • Moderator 2959
    • online

    Hello Intellectual_DJ,

    Regarding disputes over deposits and withdrawals, casinos typically have strict terms and conditions that users agree to when signing up. These terms often include clauses about jurisdiction and compliance with local laws. 

    However, whether or not they are obligated to refund those deposits depends on the specifics of their terms and conditions and any relevant laws.

    It's essential to thoroughly understand a casino's policies and the legality of online gambling in your jurisdiction before engaging in any transactions.

    We cannot help you further since your issue happened 4 years ago and we're compelled to close this complaint. 

     

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