RESOLVED: William Hill blocked me after depositing money

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Last post made 22 days ago by MelissaN
prapporop
  • Started by
  • prapporop
  • Luxembourg Newbie 6
  • last active 18 days ago

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  • prapporop
    • Started by
    • prapporop
    • at Apr 16, 24, 01:26:11 PM
    • Luxembourg Newbie 6
    • last active 18 days ago

    William Hill blocked me (getting 403s) after depositing money. Now I can't play or withdraw my funds. I figured I was IP banned, and logged in from mobile and it said "can't verify your age", after clicking to verification button I was banned from mobile as well. If they are going to ban me they should at least give my money back. I'm not under age and did not give them any false description of myself while signing up.

  • MelissaN
    • Replied by
    • MelissaN
    • at Apr 16, 24, 02:03:02 PM
    • Serbia Moderator 15539
    • last active 2 hours ago

    Hi prapporop,

    Sorry to hear about your issue. Could you please tell me if you used a proxy when registered at William Hill Casino? How come they accepted your registration and deposit and blocked your account? Have you played your deposit or it is still in your account? 

  • prapporop
    • Replied by
    • prapporop
    • at Apr 16, 24, 02:24:42 PM
    • Luxembourg Newbie 6
    • last active 18 days ago

    Thanks for this post from:

    I was able to resolve the issue with them. Thank you.

  • MelissaN
    • Replied by
    • MelissaN
    • at Apr 16, 24, 02:29:47 PM
    • Serbia Moderator 15539
    • last active 2 hours ago
    prapporop wrote:

    I was able to resolve the issue with them. Thank you.

    Great. Glad it was sorted. We'll mark this case as Resolved. 

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