RESOLVED: Wildz Casino verification issue

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Last post made 3 years ago by MelissaN
matthewdd17
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  • matthewdd17
  • Canada Newbie 3
  • last active 2 years ago

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  • matthewdd17
    • Started by
    • matthewdd17
    • at Oct 29, 21, 12:07:01 PM
    • Canada Newbie 3
    • last active 2 years ago

    Hello.

    For the past two months, I have been struggling to verify my account with Wildz Casino. I have successfully been able to verify my ID, address, and proof of payment method ownership and identity. However due to the type of bank account payments are being sent to, I am unable to fully verify my account. I have reached out to Wildz customer service many times to inform them about my situation, but they continue to disregard what I am saying, and repeatedly ask for the same information that I have told them I am unable to provide. Can someone please help me resolve this issue with Wildz, so I can successfully withdraw my $100 worth of winnings? 

    My screen name is "Matthew" and my account username is: [email protected]

    Thank you!  

    Wildz Casino

    3.9/ 5

  • MelissaN
    • Replied by
    • MelissaN
    • at Oct 29, 21, 02:40:27 PM
    • Serbia Almighty Member 15546
    • last active 2 months ago

    Thanks for this post from:

    Hi matthewdd17,

    Sorry to hear about your problem with Wildz Casino. The rep will be notified.

    Keep you posted.

    Rated:
    Wildz Casino

    3.7/ 5

  • MelissaN
    • Replied by
    • MelissaN
    • at Nov 01, 21, 03:44:33 PM
    • Serbia Almighty Member 15546
    • last active 2 months ago

    Thanks for this post from:

    Hi matthewdd17,

    The casino rep informed us that they already sent you an email stating that you need to make a withdrawal to the same withdrawal method you used for the deposit. 

    Please do as the casino advised you and I'm sure you'll get your money quickly. 

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