RESOLVED: whitdraw from Luckylegend

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Last post made 6 months ago by moralensvogter
moralensvogter

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    RESOLVED: Claim prize

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    2 months ago

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  • hey i need some help causei w8 form the 24 feb for a whitdraw from luckylegend on 1800$ 
    and in the meantime they have made new rules so my contry cant play there anymore and but last ill talk to them i was approved but 
    now i cant get ahold on them :(  
    PLEASE HELP me :( 

  • Hello moralensvogter,

    Please read our review of the casino here.

    Send us your casino username/id via private message so we can try to reach out to the casino representative.

    Thanks.

  • Hello moralensvogter,

    We have found their support contact and we have reached out to them.

    Please note that we advise players not to play there, as there are many complaints assosiated with this casino, but we hope we will get response.

    Keep you posted.

  • Hello moralensvogter,

    We got an automatic response: Due to the high volume of incoming email traffic to our site, replies can take up to 72 business hours.

    Keep you posted.

  • year me to..... :( if you go on the side you shut cut get the livechat they have, cause i cant when they change there rules :(  

  • Hello moralensvogter,

    Hope they will respond.

    Keep you posted. If they do not we must mark this complaint Unresolved.

    Thanks for your understading.

  • yes and ill also will tell if they come suddenly :) 

  • Hello moralensvogter,

    Unfortunately, we must mark this complaint as Unresolved, as we did not hear back from the casino after numerous attempts to reach out to them. That is negatively affecting their brand image. If they respond, we will reopen it.

    Thank you for understanding.

  • but can your make a inclave user and then go chat whit them??? 

    cause i cant 

     

  • Hello moralensvogter,

    We can't either.

  • cant make a inclave user ?

  • Im sorry to tell you, you will not get ANYTHING. I had THE most horrible Casino experience with them and the ENTIRE Inclave sites They are ALL bad and you will regret ever playing in ANY of them. I finally did get paid but it took over 2 months and LOTS of Live chats. AND after doing $600 more of wagering they required me to do, as they claimed I did not do the wagering requirements which was a total lie. I have blacklisted the entire Inclave. You should too.

  • FInely i got my whitdraw :) :D 

    but sooo damn slow..... 

     

  • moralensvogter wrote:

    FInely i got my whitdraw :) :D 

    but sooo damn slow..... 

     

    Thank you for letting us know. Glad it has been sorted. We'll mark your case as Resolved.

  • year do that but also let em know it have taken over 3 months

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