CLOSED: [ due to Casino unresponsiveness]: Unpaid withdrawal- winbig21 casino

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Last post made 11 months ago by Berks
mitchhalley
  • Started by
  • mitchhalley
  • Spain Sr. Newbie 31
  • last active 8 months ago

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  • mitchhalley
    • Started by
    • mitchhalley
    • at Nov 03, 23, 01:34:22 AM
    • Spain Sr. Newbie 31
    • last active 8 months ago

    Thanks for this post from:

    Hi. 
    i made a withdrawal 3 weeks ago and was told on live chat it would be paid within 7 working days. Now I get emails saying there's been a delay and it's an isolated incident but can't tell me when or if I am going to be paid. Please can you help me as Iv seen you have managed to help other players 

  • Berks
    • Replied by
    • Berks
    • at Nov 03, 23, 07:02:23 AM
    • Serbia Mighty Member 4535
    • last active 10 months ago

    Hello mitchhalley,

    Could you please tell us if your account has been verified thus far?

     

  • mitchhalley
    • Replied by
    • mitchhalley
    • at Nov 03, 23, 07:33:34 AM
    • Spain Sr. Newbie 31
    • last active 8 months ago

    Hi. Yes according to their emails to me

  • Berks
    • Replied by
    • Berks
    • at Nov 03, 23, 08:27:25 AM
    • Serbia Mighty Member 4535
    • last active 10 months ago

    Could you please provide us with your Casino username via private message so we can inquire about this issue?

    Thank you.

  • mitchhalley
    • Replied by
    • mitchhalley
    • at Nov 03, 23, 08:29:04 AM
    • Spain Sr. Newbie 31
    • last active 8 months ago

    Sent to you 

  • Berks
    • Replied by
    • Berks
    • at Nov 03, 23, 09:42:41 AM
    • Serbia Mighty Member 4535
    • last active 10 months ago

    Thank you. We will try to reach out to them and inquire about this matter. Once we hear back we will let you know.

    Keep you posted.

     

  • Berks
    • Replied by
    • Berks
    • at Nov 07, 23, 06:58:26 AM
    • Serbia Mighty Member 4535
    • last active 10 months ago

    Hello mitchhalley,

    We are still waiting for a response from their side. We will ping them again in hopes that we can get a clarification.

    Keep you posted.

     

  • mitchhalley
    • Replied by
    • mitchhalley
    • at Nov 07, 23, 07:23:50 AM
    • Spain Sr. Newbie 31
    • last active 8 months ago

    Thanks. They always reply on email but it’s always the same message

  • Berks
    • Replied by
    • Berks
    • at Nov 10, 23, 05:36:43 AM
    • Serbia Mighty Member 4535
    • last active 10 months ago

    Thanks for this post from:

    Hello mitchhalley,

    We are still without any response from their side. Once we hear back we will let you know.

    Keep you posted.

  • Berks
    • Replied by
    • Berks
    • at Nov 13, 23, 05:27:52 AM
    • Serbia Mighty Member 4535
    • last active 10 months ago

    Hello mitchhalley,

    Unfortunately we are forced to close this complaint due Casino unresponsiveness. If we get some feedback we will inform you immediately.

    Thank you for understanding.

     

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