RESOLVED: True Blue Azure Hand casino help

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Last post made 3 years ago by Nickhelp
Catherine Cush

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  • Catherine Cush
    • Started by
    • Catherine Cush
    • at Oct 10, 21, 09:42:56 PM
    • Australia Newbie 8
    • last active 3 years ago

    Hi. 

    I'm trying to get my money out of the acute Hand. Casino for a week and they refused to even a knowledge my emails. Are they on here at all? I couldn't see any exact reference to either the above mentioned casinos so just trying to get some help 

  • MelissaN
    • Replied by
    • MelissaN
    • at Oct 11, 21, 01:34:35 AM
    • Serbia Almighty Member 15546
    • last active 2 months ago

    Thanks for this post from:

    Hi Catherine Cush,

    We have True Blue casino on lcb and it is on our warning list. You can check their review page HERE. 

    Regarding Azure hand casino we don't have it listed on LCB so I don't know if they are connected.  Please private message me your username so we can try to help you. Please explain the exact problem you have with Azure Hand casino. 

    True Blue Casino

    2/ 5

  • Catherine Cush
    • Replied by
    • Catherine Cush
    • at Oct 11, 21, 01:40:31 AM
    • Australia Newbie 8
    • last active 3 years ago

    It won't allow me to message you. Pls message me. Ill reply. Azure Hand is the VIP site of true blue casino.

    True Blue Casino

    2/ 5

  • MelissaN
    • Replied by
    • MelissaN
    • at Oct 11, 21, 01:42:28 AM
    • Serbia Almighty Member 15546
    • last active 2 months ago
    Catherine Cush wrote:

    It won't allow me to message you. Pls message me. Ill reply. Azure Hand is the VIP site of true blue casino.

    I sent you a private message please reply to it. 

    True Blue Casino

    2/ 5

  • MelissaN
    • Replied by
    • MelissaN
    • at Oct 12, 21, 04:33:52 AM
    • Serbia Almighty Member 15546
    • last active 2 months ago

    Thanks for this post from:

    Hi Catherine Cush,

    The casino rep is looking into your case and he'll provide the answer shortly. 

  • Nickhelp
    • Replied by
    • Nickhelp
    • at Oct 12, 21, 07:13:28 AM
    • Czech Republic Casino Rep 260
    • last active 6 days ago

    Thanks for this post from:

    Greetings Catherine, I've reviewed the situation and I'll see what I can do to move things along for you. One of my agents will be reaching out to you momentarily to confirm your payout details. Just hit reply on that email, follow her instructions and we should be able to get things sorted. Best wishes, Nick and Azure Hand

  • Nickhelp
    • Replied by
    • Nickhelp
    • at Oct 25, 21, 07:13:48 AM
    • Czech Republic Casino Rep 260
    • last active 6 days ago

    Thanks for this post from:

    Greetings all,

     

    Thanks for your cooperation Catherine, just a confirmation here to say that the requested withdrawal was approved and payment sent out on your behalf on the 22nd of October to our 3rd party payment providers for disbursal as a wire transfer.

     

    As a general rule we are looking at 3-10 business days from the time it leaves the casino until it is credited in your bank account (if it hasn't arrived already).

     

    Let us know when that comes in!

     

    Best,

     

    Nick and Azure Hand

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