Dear all,
Suprabets Casino delete my winnings without any reason from my balance.
I have played just with my deposit amount 500 EUR and never used their Bonus.
First they mentioned that the Deposit amount must be 5X wagered in order to withdraw the money , and they requested ID .
I have sent them ID and my account is fully verified and i have played again , and i lost money but in the end i won .I send a withdrawal request but ...They wrote me :
Dear player,
When we asked for a rollover, as you can see in our T&C, the rollover for casino is 35x and 5x for sportsbook, which in your case was not completed, so you cannot make a withdrawal.
On top of this, your type of play technique is to reduce the risk in order to do the rollover fast, which is not allowed by our T&C
Because of your type of play, that is not allowed, we will close your account and return your deposit.
Best regards,
SB Team
I need your support please .Is There any SUPRABETS casino representative ??? Thank you
Best regards,
Skander
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