Slotocash Casino being very uncooperative regarding withdrawal

I am trying to get my money from Slotocash, to the tune of $2300 which has been waiting to send since the 25th of December along with another withdrawal in the amount of $1199.14 waiting to send since January 3rd.  I have been going back and forth with them regarding the wire transfer issue and they say that is the ONLY was they can send to the US, however, they have sent me 2 Western union payments before but are now claiming that there is a "limit" and I have reached that???  This sounds pretty ridiculous to me.  Jackpot Capital does Western Union but you can only get $2000 a week through them, so why is it that Slotocash cant do the same thing? They sent my $1700 on the 31st of December so tomorrow would be a week.  So why couldn't they send another one of the payments tomorrow and then the rest the next week?  I feel they are giving me the runaround and think they are going to get away with not paying me because I don't have a checking account that will accept a direct international wire.  On their site, it says they do ecopayz payments but NOT for US players.  I have a skrill account too, but they wont do payouts via that method for US players either.  So unless I ask a family member to accept the wire transfer for me I am pretty much screwed... AND I don't feel that I want my family all up in my business.  They will start asking questions and I don't feel my personal financial business is any of their concern, know what I mean?  So what do I do?  Have any suggestions? 

Have you tried to PM their Rep HERE ?

Yes and I have been going around with her also since the 25th.  They refuse to do another Western Union payment for some reason.  They keep telling me to open a bank account that accepts international wire transfers.  Well I have explained to them until I am blue in the face that is not an option for me right now and nothing has been resolved or even close to being resolved.  I am tired of fighting with them regarding my $2300 and $1000 payments.  They refuse to offer an alternative method and I am pretty much stuck between a rock and a hard place with this situation.  The funny thing is, other casinos can do the Western Union option every week, why cant they?  I told them I would accept a money order or a check drawn on a US bank in US funds, but they keep coming back with the same answer time after time.  We only do Wire transfers, open a bank account that accepts international wires yadda yadda yadda. 

I was going to say Slotocash has some very responsive and reliable reps and they don't have a reputation of not paying their players. I am a member of LCB of course for many years and other forums and always see positive feedback about this group. Good luck to you.

Well yes they do pay BUT, this wire transfer only thing is for the birds.  So do they expect me to just tell them to forget about my cash out because I don't have a checking account that accepts international wire transfers?  They wont send me a money order, they wont do Western Union or MoneyGram and no matter how many times (about 7 times now) that I have emailed finance or the rep or gone to live chat and told them specifically the issue, they continue to keep reiterating the same thing over and over and over again.  It's like a broken record.

Well unfortunately when you signed up for this group you accepted the fact that the only withdrawal method was wire transfer for US players.
I have found they only reserve Western Union for those few extreme cases, where there wire processor for whatever reason can't meet there deadline.  So therefore since you got a payment last week.  They would have 10 business days from whenever you eligible for a payment again to meet there deadline.
Then and only then they might offer you another Money Gram or Western Union, but not until you offer up some wire information.  I'm sorry to for once not be on your side, but I'm going to side with Slotocash on this one.  You chose to play there knowing Wire Transfer was your only option.  Therefore now it's your responsibility to find a bank account that will take a wire or accept the fact that your probably not going to get paid.
Honestly Checks and Cash Options make me nervous anyways, too many questions asked.  Plus with checks you always have the chance of them bouncing.  Plus for large cash transfers, I'm always paranoid Western Union will start tracking me for why I'm getting so much cash in a certain period of time.
Honestly I would prefer a wire any day over the other 2 options.  I feel there are less questions asked and less scrutiny.
So my advice is quit complaining, they did you a solid once by offering a Western Union, use some of that money and open a bank account that allows international transfers or accept is as a loss.  I mean common, really?  Your going to complain about something you accepted when you logged into this casino.  If you didn't know wire was there only option, then it's going to be chalked up to you didn't read into your options from the get go.
I realize you just got a bounced check and are without a bank account yet I find it hard to believe.  That you can't get a bank account "anywhere".  There are always options, you just have to find them.

Actually I'm going to take this one step further on another reason why Slotocash isn't to blame for this.  It was Jackpot Capital that sent you the phony check from the beginning.
Sure Slotocash is holding their ground and saying wire transfer is the only option.  Yet that was because a few weeks ago you proved to them at one point in time you had a bank account.
So really if your going to be upset with anyone, it should be Jackpot Capital.  Did Jackpot Capital cover the cost of the check, the bank fees you incurred afterwards, did they even cover the Western Union fees free of charge?  If all the above has been answered yes, go pay the bank and ask for a deletion from Chexsystems.  Unless if you spent the money, then it's your fault for not doing the smart thing and paying the bank back.
Otherwise if you have then go set yourself up another bank account.  I understand your pissed at the banking system right now.  I was pissed off at the banking system for 7 years.  Trust me it's a pain being on a national black list.  Yet I'm willing to bet you as long as you pay the bank they'll agree to delete you.
Then you can have another account for them to deposit your winnings into you.  Problem solved right?  So therefore other than them only bending over backwards to you get your winnings to you in reasonable time frame the first time.  Please explain to me where the blame on Slotocash is, and why Jackpot Capital still isn't getting ripped to shreds for them causing you this headache from the beginning?

I am going to notify Rep about this thread.

Zuga

Hi

Sloto here,  please can i have your username?

Thanks

My whole point is, yes the bank isn't budging I get that.
I also get Slotocash is one of the few online groups that doesn't have multiple pay out options.
Yet when did the account go negative, was it negative for a few days, a few weeks, a month?  I guess that would help me understand on why the bank is taking it's stance the way it is.
Most banks even if your closed for depositing a fraudulent check will work with the average joe if you and them notice the mistake within a week or so.  I would understand if it sat for a month on why the bank would take it's stance that it is.
I understand getting wires without a bank account is a pain.  Yet I guess even when I was listed with Chexsystems, I found a small credit union that would open a savings account for me.  So at least I could still take withdrawals from online casino, because they would take internatonal wires.
There used to also be ample prepaid options with wire information that used to work fairly well.  Yet because of the mass amounts of people using those options, they have become a thing of the past.
My first and honest guess is now that the rep has asked for information again.  Work with them, maybe do some exploring.  Yet I would still be working on getting an account somewhere.  Honestly I'm sure there has to be somewhere that would open an account for you.
Even in the hard ass states of California and Wisconsin, there are banking options.

Thank you, I will contact you soon

Sloto

WOW, you are speedy ... Thank you .. I will wait for your reply

Hi trpschick

I understand you have just spoken with accounting and they are assisting you, so thats good news

Sloto

Hi trpschick

I spoke to support again and I am told emails were exchanged yesterday from both you and them. So I will leave you in their capable hands as I know this is already being looked at by financing.

Sloto

I did see where Sloto was having some payment problems. I hope this get resolved. Like i have said before, USA really needs the casinos that accepts us to find a way to pay besides checks. It causes so many problems when they bounce. It seems like we have plenty of easy deposit options but whoa be it to us when withdraw time comes. (IMHO)

Hey trpschik did you get paid yet ?

Hi trpschick was this resolved so we can update the topic ?

cheers
Zuga

It would be nice to get some closure on this issue, so please post what's the status.

I am sure she is happily spending her winnings and just forgot to give us an update (hopefully  )