RESOLVED: Skycrown Not Approving ($9000 in Balance)

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Last post made 1 year ago by Berks
Mobin23
  • Started by
  • Mobin23
  • Australia Sr. Newbie 18
  • last active 2 months ago

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  • Mobin23
    • Started by
    • Mobin23
    • at Sep 01, 23, 04:21:40 AM
    • Australia Sr. Newbie 18
    • last active 2 months ago

    Hi , so i tried to make a withdrawl on Skycrown which i have $9000 around in the balance .They have a new option of Payid email payment which i used to for a quicker deposit they are asking me for screenshots of the receipt and asking for it to have my name on it but i am with an australian bank and for whatever reason it doesnt show my name because it was sent by myself on my account . The lady on livechat wont help me at all and just says we wont approve if your name is not on the screenshot along with the time etc. everything else is there the time date just not my name can someone please help me i deposited over $5000 and am trying to get my money out

  • tough_nut
    • Replied by
    • tough_nut
    • at Sep 01, 23, 04:38:59 AM
    • Moderator 2957
    • last active 10 hours ago

    Hello Mobin23,

    Please send us your casino username via PM and we'll get in touch with the casino representative to investigate your case. 

  • Mobin23
    • Replied by
    • Mobin23
    • at Sep 01, 23, 04:43:54 AM
    • Australia Sr. Newbie 18
    • last active 2 months ago

    Thanks for this post from:

    Hey it will be under *email removed due to security concerns by moderator - and name under as Mobin Jahed

  • Mobin23
    • Replied by
    • Mobin23
    • at Sep 01, 23, 04:45:28 AM
    • Australia Sr. Newbie 18
    • last active 2 months ago

    Please help me :( the receipts of the bank through the app only show the receivers details because most Australian banks wouldn't show this as it is payid and they won't even approve a bank statement for it ? They are confusing me 

  • tough_nut
    • Replied by
    • tough_nut
    • at Sep 01, 23, 04:50:32 AM
    • Moderator 2957
    • last active 10 hours ago

    Thanks for this post from:

    Hello Mobin23,

    Thank you for providing your account details. We'll get in touch with the casino representative to gather more information regarding your case. As soon as we receive a response, we will provide you with an update on this thread.

  • Mobin23
    • Replied by
    • Mobin23
    • at Sep 01, 23, 04:51:15 AM
    • Australia Sr. Newbie 18
    • last active 2 months ago

    Thanks for this post from:

    Thankyou hoping for the best 

  • Berks
    • Replied by
    • Berks
    • at Sep 05, 23, 05:34:12 AM
    • Serbia Mighty Member 4535
    • last active 10 months ago

    Thanks for this post from:

    Hello Mobin23,

    We are still waiting for a clarification from their side. Once it happens we will let you know.

    Keep you posted.

     

  • Berks
    • Replied by
    • Berks
    • at Sep 05, 23, 07:44:02 AM
    • Serbia Mighty Member 4535
    • last active 10 months ago

    Thanks for this post from:

    Hello Mobin23,

    Casino Rep got back to us and told that the payment was sent yesterday and that you've been notified. Could you please confirm this clarification?

     

  • Berks
    • Replied by
    • Berks
    • at Sep 08, 23, 03:26:11 AM
    • Serbia Mighty Member 4535
    • last active 10 months ago

    Thanks for this post from:

    Hello Mobin23,

    We will mark this case as Resolved. thumbs_up

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