RESOLVED: SHOW LION FRAUD

SHOW LION

It's a big big fraud and fake site..I recently used this site and earn money also one fine day I asked for withdrawal my money to my account, next day they blocked me without reason.MY MONEY ALSO BLOCKED BY THEM. I contacted to the live chat member they also blocked my chat conversation then I mailed to [email protected] there is also no reply then I contacted to what's up customer care there is also no reply....

Please friends I strongly recommend to you that don't use this FAKE AND FRAUD SHOW LION .......

My email [email protected]

Regarding this complaint

Any help for me please do sir

The moderators will respond once they are in the office. its only 5am now;)

Ok Melcb sir

That SHOWLION cheaters are playing with customers money

Hello KURUBAANILKUMAR,

We've sent an email to the Casino Representative regarding your complaint. Please keep an eye on this thread for the updates.

OK SIR PLEASE DO JUSTICE TO ME

Hello sir, please help me !!!!!!

My user name:: [email protected]

Of this fraud showlion site.

Hello KURUBAANILKUMAR,

We've already sent an email to the Casino Representative this morning. We still haven't received a reply from them. As soon as we receive a reply from the casino, we'll let you know.

Please note that there's no need to keep posting "Please help me" messages constantly. 

Thank you for understanding and cooperation!

Ok sir!! because they blocked my money also.day and night I played in showlion site..when I withdraw request is submitted then they blocked me .

Hello sir,

Now I got a email from [email protected] in that,

Hi ANILKUMAR

as per our investigation you have created multiple accounts. As per our T.C we allow only 1 account per person and violating this rule will get your account permanently banned.
If you have any other questions, feel free to contact our Live chat support at www.showlion.com

See sir, I didn't created multiple accounts but they are saying you created multiple accounts,you created multiple accounts again and again.

Promisely I didn't created it sir!

Hello KURUBAANILKUMAR,

We still haven't received a reply from the casino. If/when we do, we'll ask them to send us the evidence about multiple accounts. 

Yes sir please ask the proofs of multiple accounts.

I also emailed to the [email protected] to show me proofs of multiple accounts.. they are not reply to my emails..

You also ask sir,for multiple accounts in case they shown the proofs of multiple accounts,I can quit my mouth and I gave them 5 stars rating iam challenging them..

SYDNEY SIR YOU ONLY HANDLE IT

I

They (show lion) running fake site and taking customes money and blocking the customers ACCOUNT. Such a big frauds they are.

If they blocked my account ok no problem but how can they block MY MONEY ..

BIG BIG FRAUDS 

Please guys don't use showlion site

HELLO SIR, 

ANY REPLY?

Hello KURUBAANILKUMAR,

No, we still haven't received a reply from the casino. We're sending them a reminder email. 

As soon as we receive a reply, we'll let you know.

OK SIR,

YESTERDAY ALSO I MAILED TO THEM,BUT THERE IS NO REPLY,MY LIVE CHAT CONVERSATION ALSO BLOCKED....

THEY ARE NOT RESPONDING TO MY EMAILS AND MESSAGES

zaslanie dôkazov o viacerých treba čakat

Hello Roman Lisko,

We kindly ask you to use English language on this forum as that's the official language here. Thank you.

Hi Roman Lisko

What it means?

Hello sir,

Any reply from them?

 Hello KURUBAANILKUMAR,

No, we still haven't received a reply from the casino. Let's wait until Monday and we'll see if they'll get back to us. Most of the Casino Representatives don't work on weekends.

Sir do anything,

At this situation you can only solve my problem......

Hello SYDNEY sir,

That fraud show lion site was not responding to my mail's..

Tomorrow take action on them and solve my problem...

1) reactivate my account

Or

2) transfer my money to my bank account

..this are the requests from my side.

Hello KURUBAANILKUMAR,

I don't think you understand our postion here. We are only mediators here and we're trying to help to resolve this issue you have with the casino. However, we can't reactivate your account and transfer the money to your bank account. Only the casino can do it. We've been sending them emails regarding your complaint, but as I've already mentioned before, they haven't been replying to our emails. 

In case we can't help you, the last resort would be complaining to their licensor directly. 

Ok sir

Hello sir, Any news from them????

Hello KURUBAANILKUMAR,

No, we still haven't received a reply. We're still trying to get in touch with them. 

Ok sir

Sir any REPLY??????????

Hello KURUBAANILKUMAR,

No, we still don't have any response from the casino. We'll send them another reminder email. 

Already one week completed sir, but there is no reply to You and me ,,, what can I do now????

Hello KURUBAANILKUMAR,

We have received a reply from the casino. They say that you have created multiple accounts at the casino, which is against their T&C's.

Creating multiple accounts is strictly forbidden at any casino, so we've asked them to provide us with the evidence. If it turns out that you had multiple accounts, we won't be able to help you, since it's not acceptable to create multiple accounts.

Keep you posted.

Ok sir I know creating multiple accounts is crime.. 

I didn't created multiple accounts, show me the proofs of multiple accounts then I can take my decision back and I give them 5 stars..

Show me the proofs of multiple accounts I have created.....

Sir any reply,two weeks completed sir

Hello KURUBAANILKUMAR,

We've asked them to provide us with the evidence for their claims regarding multiple accounts yesterday. We still haven't received any evidence. We'll let you know if/ when we receive a reply from the casino. 

Hello sir any REPLY?????

Hello KURUBAANILKUMAR,

No, we still haven't received a reply from the casino. We've sent them another reminder email. 

Sir this is the third time you are sending the reminder reply to them.

But there is no response.....

Hello sir any REPLY???

Hello KURUBAANILKUMAR,

No, we still haven't received the evidence we requested. Let's give them a couple of more days and we'll see if they'll send us any proof for their claims.

Keep you posted.

Hello sir  any reply

Hello KURUBAANILKUMAR,

No, we still haven't received a reply from them. However, please note that most of the Casino Representatives don't work on weekends.

Sir???????????????????????????

Still waiting for the casino rep's reply. Let you know as soon as we hear back. 

One month completed but no reply????

Hello KURUBAANILKUMAR,

No, unfortunately, we still haven't received the evidence from the casino.

We'll try to send them another reminder email. 

Dear KURUBAANILKUMAR,

I represent JungleRaja Casino that is a fully legitimate online casino operator licensed under the Curacao Gaming Authority. After reviewing your complaint, we have detected the violation of the Terms and Conditions paragraph : 

4.5 Your Account must be registered in Your own, correct, name and personal details and it shall only be issued once for You and not duplicated through any other person, family, household, address (postal or IP), email address, Access Device or any environment where Access Devices are shared (e.g. schools, workplaces, public libraries etc) and/or account in respect of the Services. Any other accounts which You open with us, or which are beneficially owned by You in relation to the Services shall be “Duplicate Accounts“. We may close any Duplicate Account (but shall not be obliged to do so). If we close a Duplicate Account:

4.5.1 all bonuses, free bets and winnings accrued from such bonuses and free bets obtained using that Duplicate Account will be void and forfeited by You;

4.5.2 we may, at our entire discretion, void all winnings and refund all deposits (less amounts in respect of void winnings) made in respect of that Duplicate Account and, to the extent not recovered by us from the relevant Duplicate Account, any amounts to be refunded to us by You in respect of a Duplicate Account may be recovered by us directly from any other of Your Accounts (including any other Duplicate Account); or

4.5.3 we may, at our entire discretion, allow usage of the Duplicate Account to be deemed valid in which case all losses and stakes placed by or for You through the Duplicate Account shall be retained by us.

 Accordingly, we have deactivated your account after our revision of the situation. Proof for this case was sent to the mediator of this case.

We kindly ask you to follow the Terms and Conditions of our Casino to avoid any misunderstandings and unfortunate situations in the future.

Best regards,

JungleRaja Casino Team

PROOFS???????

Hello KURUBAANILKUMAR,

We've received the evidence from the casino showing that you created multiple accounts at the casino.

Since this is strictly prohibited and it's against the T&C's of the casino, there's nothing more we can to help you. We're going to mark this complaint as resolved.

If you don't agree with this decison, you can file a complaint with their licensor.