UNRESOLVED: Sector777

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Last post made 7 months ago by tough_nut
Lucky (Lucky)

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  • Lucky (Lucky)
    • Started by
    • Lucky (Lucky)
    • at Apr 01, 24, 05:40:25 PM
    • United States Sr. Newbie 25
    • last active 11 days ago

    Delayed payout for over a month 

  • Complaints Moderator
    • Replied by
    • Complaints Moderator
    • at Apr 02, 24, 04:10:47 AM
    • Serbia Super Hero 1655
    • last active 1 month ago

    Thanks for this post from:

    Hello Lucky (Lucky),

    First of all, welcome to LCB! Glad to have you here. smiley

    Please note that we haven't listed this casino on our website, but we will try to find their contact information and help you further.

    Can you please send us your casino username/id via private message so we can reach out to the casino representative and inquire about your case?

    Thanks!

  • Lucky (Lucky)
    • Replied by
    • Lucky (Lucky)
    • at Apr 02, 24, 10:35:31 AM
    • United States Sr. Newbie 25
    • last active 11 days ago

    e3d5gz**** is my username there 

  • Complaints Moderator
    • Replied by
    • Complaints Moderator
    • at Apr 03, 24, 02:43:29 AM
    • Serbia Super Hero 1655
    • last active 1 month ago

    Thanks for this post from:

    Hello Lucky (Lucky),

    Thanks for sharing your casino credentials with us!

    We will reach out to a casino representative to inquire about your case.

    Keep you posted.

  • Complaints Moderator
    • Replied by
    • Complaints Moderator
    • at Apr 05, 24, 03:47:29 AM
    • Serbia Super Hero 1655
    • last active 1 month ago

    Hello Lucky (Lucky),

    We have reached out to the casino again.

    Keep you posted.

  • Lucky (Lucky)
    • Replied by
    • Lucky (Lucky)
    • at Apr 05, 24, 04:02:52 AM
    • United States Sr. Newbie 25
    • last active 11 days ago

    Thanks for this post from:

    Thank you for all your help so far. I have also queried daily via chat and sent emails periodically.  The emails get no reply . The chat reps are always positive and generally kind advising that they have escalated my issue to the relevant department. 

  • tough_nut
    • Replied by
    • tough_nut
    • at Apr 08, 24, 02:44:04 AM
    • Moderator 2957
    • last active 10 hours ago

    Thanks for this post from:

    Hello Lucky (Lucky),

    We've contacted the casino again and asked for an update on your case. As soon as we hear back we'll update you on this thread. 

  • tough_nut
    • Replied by
    • tough_nut
    • at Apr 11, 24, 05:55:55 AM
    • Moderator 2957
    • last active 10 hours ago

    Thanks for this post from:

    Hello Lucky (Lucky),

    Unfortunately, we have not been able to get in touch with any casino representative, so we cannot offer further assistance.

     We will mark this complaint Unresolved.

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