CLOSED: Scoobybet Casino is delaying a $23,000 payout

Hello dear administration of the LSB site. Scoobybet Casino has been delaying my payouts since December 1, 2023. Currently, they have paid out over $4000, but there is still over $23,000 remaining in my account. I kindly request your assistance in expediting the withdrawal of these funds

The details now

I registered at this casino on December 30, 2023, UTC. I topped up my balance with a total of $300 in currency equivalent. Then, on December 1st, I hit a big win of $8,000 in the Mental slot in currency equivalent. I continued playing for a while, withdrew the first $500, and they took the winnings, claiming I had "bad bonuses" and there was a "virus" there. Eventually, after contacting regulatory authorities, the casino refunded the winnings. But there are no withdrawals because a lengthy verification process began. They delayed it in every possible way but made a couple of withdrawals. Then they started a "check" that ended on December 22, 2023. After that, I received two more payments. The casino promised to make payments on January 15, 2024 (imagine waiting two weeks just for one payout, they don't allow withdrawing the entire sum!). On December 1, 2024, I decided to buy bonuses and play slots. The game was going well, but something was missing. After losing some money, I went to sleep. On December 2, 2024, I bought about 10-15 expensive bonuses in the Tombstone slot and won x190 000. Now I try to log in, and my account is disabled. They simply turned off the account and won't allow me to log in. There are no emails in my inbox, and the chat is empty.

Replay

• fan.nolimitcity.com/replay/kukobabuzedudanogosenubisegezihohu  -  Tombstone Rip 190000x
• fan.nolimitcity.com/replay/kukobabuzedudanogoserizezisuanaya - Mental 36221x
• fan.nolimitcity.com/replay/kukobabuzedudanogosenubuzudimapinu - The Cage 10400x
• fan.nolimitcity.com/replay/kukobabuzedudanogosenubegiyugabuyu - Hoarder 2400x
• and other

Summary

1. Scoobybet casino initially took away my winnings but eventually returned them.
2. Then they delayed verification, but I passed it.
3. They conducted a check that concluded on December 22, 2023.
4. Made several payments.
5. They delayed withdrawals until January 15, 2024 (only one payout with a limit, for cryptocurrency...)
6. And now, they have completely disabled the account.

Please help me recover my winnings!

P/S The casino completed all checks by December 22, 2023. They've processed a portion of the payouts, including on December 23, 2023, and December 30, 2023. The withdrawal limits at the casino allowed them to complete all transactions at the beginning of December, but they stretched it to the maximum. They finished all checks, made a couple of payments, and then said to wait for 2 weeks, hoping that over the New Year holidays, I would lose everything. Fortunately, luck was on my side, and instead of continuing to pay out the winnings, they simply disabled my account and are not responding to my emails personally.

Please correct it, not December 1.2, 2024, but January 1.2, 2024, thank you

Hello kotev,

Please send us your casino username via private message, we'll get in touch with the casino rep and inquire about your case. 

Sent username, thanks!

I also have screenshots of the admin panel that the casino sent me, letters, chat responses and much more, in total more than 30 different screenshots, I am ready to send you everything you need upon request. Thank you!

The casino checked Yggdrasill until 12/22/2023 and many slots were not available and did not work. They said that the check would end on December 22, 2023, and indeed already on January 1, 2024, all the slots in this provider were in place and working, which means the checks were all completed.

But this is my big win in Tombstone Rip, as well as other big wins you can see in the replays indicated in the complaint. There are also other links to replays. I've been losing since 2020. For 5000 deposits I made no more than 6 withdrawals from the casino. Previously, Scoobybet casino already paid the winnings, but now the account has been disabled and has not received more than one letter or response since December 30, 2023

Previously, the casino had already carried out all the checks, verification and made payments of 1500 euros every 1-2 weeks, when according to the casino regulations they had 5000 euros per day. Most likely they hoped that sooner or later I would lose everything and I almost lost half the money, but I was lucky and they simply disabled my account and have not responded to my letters for more than 13 days

Hello kotev,

Thank you for providing your username and additional details on your issue. We're going to get in touch with the casino rep and refer to your posts. Keep an eye on this thread for any updates. 

Thank you, if you have questions or need any data, including screenshots, then write, I have all the letters from the casino, chat screenshots, admin panels, game replays and so on.

I just read the first message of the topic, because I was in a hurry, that is, inaccuracies in months, where should I write to fix them? for example, I registered on November 30, 2023, but wrote on December 30, 2023, because I was in a hurry

Statistics:
- Total amount paid before account disconnection - 4800 USDT
- The last payment was made on 12/30/2023
- The last response was on 12/30/2023
- Account disabled was on 02/01/2024
- There is $23,900 left on the balance sheet
The casino has disabled the account, is not responding and does not make payments

Hello kotev,

Thank you for sending the additional details, we're going to refer the casino rep to your latest posts and as soon as we get any response we're going to update you here. 

Hello kotev,

The casino representative responded, mentioning that you have raised this complaint on various other affiliate forums. They are already addressing the issue through another channel and have opted not to disclose any details regarding your case.

Consequently, we are compelled to close this complaint as we are unable to assist you further.