RESOLVED - Ruby Fortune Major Withdrawal Issues HELP PLEASE

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Last post made 9 years ago by VaRiXD
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  • Hello

    I won 1350.00 in the casino on the 26th of January and requested a withdrawal. I have been having major issues ever since. First it was my ID then it was my E-Check which they claimed never went through. After all this time I have provided EVERY thing they requested, my bank statement proving that i did in fact paid the $200, and that the money did in fact get paid from my account. We contact ruby fortune 2x day to find out the status and every day it is something else and a new excuse.  I have literally provided them every and all documentation they wanted and still they come up with excuses after excuse. They have told me 3x now I would have my money in 12 hrs and still excuse after excuse and haven't paid me! I'm getting totally scammed by this awful casino. NEVER have i experienced anything like this and i gamble all the time in multiple casinos with no issues. HELP ME GET MY MONEY PLEEEEASE. All my documents have been approved and there is absolutely NO REASON why i shouldn't have received my winnings. Total Scam

  • If i can ask, which casino was it. There are casino reps here that might can help you get your money. I hope you do get it, i hate when things like this happen  sad.

  • RUBY FORTUNE sorry forgot that part smiley

  • I tried to Google search them but i did not find out much. I am hoping a rep can help you and provide answers so you can get paid. Ruby Fortune is a casino i can not play at since i live in the USA (if i am not mistaken) so i can not provide any feedback, sorry. I wish you the best of luck  smiley.

  • Hi Jill,

    any update on this? Did you receive any additional replies from them?

    If not please private message me your user name so we can contact the Rep.

  • Yes was finally resolved  smiley

  • Guess LCB do have MAJOR POWER over Casino online WITHOUT YOU ( LCB ) we would be left in the dessert lol

    They do realize the power of FORUM and how it,s simple to destroy a casino reputation.

    I had same problem with one casino don"t remember they're close lol
    but it took them 2 month to send me the 100$ I fairly won with no deposit smiley

    They get back to me with tons of excuse as well saying they upgrade there software etc.

    After 2 month I finally receive my mail a nice check of 100$

    Anyway I'm happy to see that because of this FORUM you where able to withdraw

    I Suggest you get a well know casino
    INETBET
    CLUB WORD GROUP with I win 10k
    Epoca Casino that are a great place
    7 Sultans
    and RED FLUSH that I win good payout

    :)
    Don't spend it all at the same place eheh

    3.8/ 5

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