CLOSED: refusal to pay legal win

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Last post made 5 years ago by Tania
killo99
  • Started by
  • killo99
  • Belarus Sr. Newbie 18
  • last active 5 years ago

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  • good day I have a problem with Panache casino here is a link to their website (https://www.panache.be/en/home).I put money on the withdrawal in the amount of 170 euro  everything was fine in the beginning they asked to send documents for verification I did it but two days later my account was blocked without any reason I began to find out the reason for blocking that my country is now on the ban list but played when my country was allowed now they just don't want to pay money.huge request to help in this situation

  • sorry my mail at the casino [email protected]

  • Hi killo99,

    Please private message me your casino username. We do not have this brand listed on your site, but we will try to contact the casino and ask them to look into your account. 

  • user name casino pervach33

  • Thank you for providing the info. We'll try to reach out to them regarding your case. Keep you posted. 

  • Hi killo99,

    This casino has no contact information apart from the contact form on their website. We tried to contact them that way, but received no response. Have you managed to get in touch with them by any chance? 

  • You need to write to this post   [email protected]

  • killo99 wrote:

    You need to write to this post   [email protected]


    We'll try contacting them again regarding your case. 

  • Hi killo99,

    We haven't received any feedback from the casino regarding your case although we sent several reminders. Did you maybe hear from them? 

  • @killo99 -  We will try and email them again regarding your case. Let's see if there will be any feedback this time. 

  • Hello killo99,

    We've finally got a reply from the casino. 

    They refused to share any info about your case with us. The only thing they suggested is that you need to contact them again directly for further assistance. 

    We did our best to assist with this case and as there is nothing we can additionaly do, we will mark this case as Closed.

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