RESOLVED - Red Stag

My free roll tournaments were disabled because i havent deposited i was told. When i said i have deposited a couple of times, i was told it has been since August 2016. Why in the h&*# would i keep depositing at a casino when i got barley 5 min of playtime? The tournaments are hard to win so i don't see it as a loss anyways. My complaint is, don't tell me i have not deposited when i have, and don't try to force me to keep depositing when i get no play time. Further more, don't offer me a match while you are lying to me about why my tournaments were cut. I have always disliked that casino, now i know why 

Hi Cat50,

Your username has been forwarded to the casino. They are looking into it. 

Thanks for your message.

Last deposit was in August 2016. Since last deposit the casino has given entry to 176 free tournaments.

Tournaments were disabled due to deposit inactivity. 

All that was said in my first post except for the fact that i was first told i had not deposited and that is fine that the tournaments were disabled. Out of 176 tournaments how many did i win  I might deposit but don't hold your breath. I stopped depositing at sloto group long ago. I don't even have the software downloaded on my new laptop. I have a few paid tourneys from $2 i found in my account the other day. When that is done then i will most likely not be back. Forcing people to deposit leaves a bad taste and shows bad form. I did read where some non depositers were tourney banned but i see if you don't keep depositing/ losing your tournaments are cut. Then if you manage a big win and live in the USA slow payment here you come. Oh well, thanks for the reply. Can mark as resolved 

i can totaly relate to you on this matter ! i really did like redstag they were on my fav list , t6hen suddenly i could not enter "freerolls" when i asked them they say i have to deposit , ok that didnt even sit right with me i mean is it a freeroll or not , so i didnt even play for a while til i did deposit and still was not elgible for freerolls !!!!! so i ask and they say that i have reached my number of freerolls wtf ? im really not ok now i still have yet to talk with someone on this issue

Free is not always free to some casinos hence the mis leading emails. As soon as you click on them...BAM deposit then free spins . This casino will never see another penny from me. I have played my last buy in, low and behold lost all of the penny rolls. I believe they will lose a lot of customers with this demand of deposits. I will delete them from my pc today. It seems sort of a desperate ploy to me but hey what do i know. I am sure other players will get tired soon enough. Sorry this happened to you also. I would not have made a deposit if i were you. I guess they want you to deposit more before your free rolls will continue. Best of luck if you do.

Just saw a post from another member- Freeroll Tournaments and Tournaments are only for active depositing customers. If a customer has never deposited are ineligible for our Tournaments winnings."  Open for interputation....

that is the issue i have that i have yet to resolve , i was told by them that the freerolls are for depositers and once i deposit i can then join the freerolls again . mind you that in itself was enough that i did not want to be a player there any more should have uninstalled . however i decided to try my luck and deposited also to be able to play freerolls again . so then im told i have reached my limit of freerolls ! had i been told that my depositing would have more likely then not have happened !

soi i will be taking this up with them to come to a resolve

If you read my post you will see where i called them out on the information i was given by CS. I do not and will not play at a place that lied to me about something so small. Even the msg about verifiying my email is a lie. The reason i was cut was because they are greedy, bottom line. I bet you did not even win on your deposit .  I would hate to see what happens if you do manage a win. Let the games begin. There is a forum post about the issue of getting paid. Slow pay huh. I wish you the best of luck. Maybe after reading the posts you will be let back in. I am done and done. 

oh yes i am with you on that DONE !     at first opening of redstag they were all good from my point of view , it is greed and i too just feel its a complete lie how they are as a business ! thank you and goodluck to you too