RESOLVED: Vonbets complaint

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Last post made 7 years ago by MelissaN
xapiguapi
  • Started by
  • xapiguapi
  • Dominican Republic Newbie 2
  • last active 7 years ago

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  • xapiguapi
    • Started by
    • xapiguapi
    • at May 25, 17, 11:30:12 AM
    • Dominican Republic Newbie 2
    • last active 7 years ago

    Hi,

    I have an account with vonbets, 1 week ago i open a new account,, and i have money inside the sportsbook, I would like to know if you can help me MelissaN to contact them, i send 2 emails and they didnt answer during this week. I think they are scam, i am really sad because i think i will not withdrawal my money if i win my bets there.

    It was my fault, i didnt see this message and info before depositing there. sad

  • MelissaN
    • Replied by
    • MelissaN
    • at May 25, 17, 03:20:01 PM
    • Serbia Almighty Member 15546
    • last active 2 months ago

    Oh so sorry to hear that. We're getting complaints about this brand. We'll try to get in touch with them and get the answers. Please provide me with your username. 

  • xapiguapi
    • Replied by
    • xapiguapi
    • at May 26, 17, 05:32:19 PM
    • Dominican Republic Newbie 2
    • last active 7 years ago

    I sent you a message already with details.

    They still did not answer me about the last 2 emails i sent today.

    This situation with vonbets smells not good.

  • MelissaN
    • Replied by
    • MelissaN
    • at May 27, 17, 04:24:11 AM
    • Serbia Almighty Member 15546
    • last active 2 months ago

    I've just received your message. Yes, something strange is going on with this brand. They don't answer our messages and reminders too. We keep on trying to get in touch with them and get these complaints sorted, but still not a word. Your username will be forwarded to them and we'll let you know if we find out something. 

  • Melcb
    • Replied by
    • Melcb
    • at May 28, 17, 06:18:57 PM
    • Admin 6308
    • last active 8 days ago

    Thanks for this post from:

    Vonbets are being added right now to the warning list for unsatisfactory customer support.

  • MelissaN
    • Replied by
    • MelissaN
    • at Jun 12, 17, 06:41:51 AM
    • Serbia Almighty Member 15546
    • last active 2 months ago

    We sent them another reminder and still no reply. Have you they contacted you, xapiguapi?

  • MelissaN
    • Replied by
    • MelissaN
    • at Jun 13, 17, 03:07:38 AM
    • Serbia Almighty Member 15546
    • last active 2 months ago

    This is the message we received from xapiguapi:

    After sent my documents, I get paid last week, without any delay, I get paid in skill without problems, you can close the thread.

    We advised him to address us here on the thread as well, in the meantime, we're going to mark this case as resolved. 

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