RESOLVED: Planet 7 Casino

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Last post made 7 years ago by MelissaN
KBRI73
  • Started by
  • KBRI73
  • United States Sr. Newbie 38
  • last active 6 years ago

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  • KBRI73
    • Started by
    • KBRI73
    • at Jan 28, 17, 02:33:19 PM
    • United States Sr. Newbie 38
    • last active 6 years ago

    Hi, was hoping someone could help me out with Planet 7 not wanting to send me my whole $100 withdrawl. Its now going to be almost 3 months since I was approved for the withdrawl.  They keep telling me its in queue to process or that a Manager is now involved and will be in contact with me. Its the principle now. What I dont understand is how do they expect people to play on their website if they wont even pay out. I have attached the emial from them showing the date and it saying that I will be recisiving my winnings.  Thank you

  • MelissaN
    • Replied by
    • MelissaN
    • at Jan 29, 17, 01:43:14 PM
    • Serbia Almighty Member 15546
    • last active 2 months ago

    Hi KBRI73,

    Oh, sorry to hear that. Please PM me your casino username and we'll forward it to the casino. Hope they will credit you. 

  • KBRI73
    • Replied by
    • KBRI73
    • at Jan 30, 17, 09:06:28 AM
    • United States Sr. Newbie 38
    • last active 6 years ago

    username: KBRI73

  • MelissaN
    • Replied by
    • MelissaN
    • at Jan 31, 17, 03:17:29 AM
    • Serbia Almighty Member 15546
    • last active 2 months ago
    KBRI73 wrote:

    username: KBRI73

    It's been forwarded to the casino. They're going to respond there shortly. 

  • ElenaN
    • Replied by
    • ElenaN
    • at Jan 31, 17, 03:39:35 AM
    • Casino Rep 16
    • last active 7 years ago

    Thanks for this post from:

    Hello Brian,

    I am sorry for all the trouble you experienced with us.

    I have just sent you an email with the details we are missing and we will need in order to proceed with your payment.

    Please get back to me as soon as possible so we can resolve this issue.

    Best Regards,

    Elena N

  • KBRI73
    • Replied by
    • KBRI73
    • at Jan 31, 17, 06:36:59 AM
    • United States Sr. Newbie 38
    • last active 6 years ago

    Thanks for this post from:

    Thank you, they responded instantly back to me. You guys are awesome!!!

  • MelissaN
    • Replied by
    • MelissaN
    • at Jan 31, 17, 07:02:34 AM
    • Serbia Almighty Member 15546
    • last active 2 months ago
    KBRI73 wrote:

    Thank you, they responded instantly back to me. You guys are awesome!!!

    Amazing! I'm so happy for you. Please let us know when the money hit your account. Hope it will be very soon. smiley

  • MelissaN
    • Replied by
    • MelissaN
    • at Feb 17, 17, 08:27:10 AM
    • Serbia Almighty Member 15546
    • last active 2 months ago

    Thanks for this post from:

    KBRI73 has just informed us that he received his money yesterday. Congrats KBRI73! 

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