RESOLVED: Ph casino - Withdrawal issue

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Last post made 5 years ago by doroty
Infinity
  • Started by
  • Infinity
  • Argentina Newbie 7
  • last active 4 years ago

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  • Infinity
    • Started by
    • Infinity
    • at Jul 29, 19, 11:29:05 AM
    • Argentina Newbie 7
    • last active 4 years ago

    Hi, I reviewed several topics here concerning Pornhub casino and I see that I am not the only one person having issues with delayed payment. It has been 3,5 month now since casino is not paying me. I tried to reach them but I received only ¨We will chase they payment team for you¨ in response and nothing after that. Recently they sent me email telling that threy paid out my withdrawal. That is not true as I have not received any money to my Skrill + transactions are still pending in casino. They are just lying to my face. I am not sure if I will ever receive my money. Please advise me on this

  • Tania
    • Replied by
    • Tania
    • at Jul 30, 19, 02:13:46 AM
    • Serbia Mighty Member 2586
    • last active 2 years ago

    Hi Infinity,

    Please private message me your casino username so that we can ask The Casino Representative to assist. 

  • Tania
    • Replied by
    • Tania
    • at Jul 31, 19, 02:37:10 AM
    • Serbia Mighty Member 2586
    • last active 2 years ago

    Hi Infinity,

    Thank you for sending your account details. We have forwarded the information to the casino and asked them to look into this matter.
    Keep an eye on this thread for the updates. 

  • Tania
    • Replied by
    • Tania
    • at Aug 01, 19, 03:14:04 AM
    • Serbia Mighty Member 2586
    • last active 2 years ago

    Hi Infinity,

    We've been informed by the casino that their team is now reviewing your case.  We'll let you know as soon as get additional update. 

  • Infinity
    • Replied by
    • Infinity
    • at Aug 01, 19, 09:56:10 AM
    • Argentina Newbie 7
    • last active 4 years ago

    Thanks for this post from:

    I am very thankful to you. Hope they will dive you any info. 

  • Tania
    • Replied by
    • Tania
    • at Aug 02, 19, 01:28:31 AM
    • Serbia Mighty Member 2586
    • last active 2 years ago

    Hi Infinity,  just a quick update: 

    The casino informed us that the payout is in process and they will confirm once it's completed. 

  • Infinity
    • Replied by
    • Infinity
    • at Aug 04, 19, 02:27:31 PM
    • Argentina Newbie 7
    • last active 4 years ago

    That is what they were telling me but there were no progress within 3 months. Please ask them when exactly will it happen

  • Tania
    • Replied by
    • Tania
    • at Aug 05, 19, 01:04:47 AM
    • Serbia Mighty Member 2586
    • last active 2 years ago

    Hi Infinity,

    We've asked them to advise on the status of your withdrawal request. We'll inform you as soon as we get any info. 

  • Infinity
    • Replied by
    • Infinity
    • at Aug 05, 19, 08:12:24 AM
    • Argentina Newbie 7
    • last active 4 years ago

    Thanks for this post from:

    Thank you very much! I appreciate this 

  • Bitspender
    • Replied by
    • Bitspender
    • at Aug 05, 19, 11:47:17 AM
    • United States Super Hero 1354
    • last active 3 years ago

    PH casino is known for its very slow payout and also being nonresponsive 

  • Tania
    • Replied by
    • Tania
    • at Aug 06, 19, 08:36:22 AM
    • Serbia Mighty Member 2586
    • last active 2 years ago

    Thanks for this post from:

    Hi Infinity, 

    We've just received an update from the casino that the payment process has been successfully completed. 

    Can you please confirm if you received your winnings?  

  • Infinity
    • Replied by
    • Infinity
    • at Aug 06, 19, 09:02:27 AM
    • Argentina Newbie 7
    • last active 4 years ago

    Thanks for this post from:

    Hi, I am so thankful!! I received the money 

  • Tania
    • Replied by
    • Tania
    • at Aug 06, 19, 09:05:09 AM
    • Serbia Mighty Member 2586
    • last active 2 years ago

    Thanks for this post from:

    @ Infinity - Thank you for the confirmation! Glad to hear that it has been sorted, enjoy!

    This case will now be marked as Resolved. heart

  • doroty
    • Replied by
    • doroty
    • at Aug 06, 19, 10:37:24 AM
    • Argentina Full Member 230
    • last active 6 hours ago

    Thanks for this post from:

    Felicidades compatriotasmileyLCB me ayudó a mi también con el mismo problema en otro casino. Son muy eficientes.

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