RESOLVED: Ph casino - Withdrawal issue

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Last post made 5 years ago by doroty
Infinity
  • Started by
  • Infinity
  • Argentina Newbie 7
  • last active 4 years ago

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  • Hi, I reviewed several topics here concerning Pornhub casino and I see that I am not the only one person having issues with delayed payment. It has been 3,5 month now since casino is not paying me. I tried to reach them but I received only ¨We will chase they payment team for you¨ in response and nothing after that. Recently they sent me email telling that threy paid out my withdrawal. That is not true as I have not received any money to my Skrill + transactions are still pending in casino. They are just lying to my face. I am not sure if I will ever receive my money. Please advise me on this

  • Hi Infinity,

    Please private message me your casino username so that we can ask The Casino Representative to assist. 

  • Hi Infinity,

    Thank you for sending your account details. We have forwarded the information to the casino and asked them to look into this matter.
    Keep an eye on this thread for the updates. 

  • Hi Infinity,

    We've been informed by the casino that their team is now reviewing your case.  We'll let you know as soon as get additional update. 

  • I am very thankful to you. Hope they will dive you any info. 

  • Hi Infinity,  just a quick update: 

    The casino informed us that the payout is in process and they will confirm once it's completed. 

  • That is what they were telling me but there were no progress within 3 months. Please ask them when exactly will it happen

  • Hi Infinity,

    We've asked them to advise on the status of your withdrawal request. We'll inform you as soon as we get any info. 

  • Thank you very much! I appreciate this 

  • PH casino is known for its very slow payout and also being nonresponsive 

  • Hi Infinity, 

    We've just received an update from the casino that the payment process has been successfully completed. 

    Can you please confirm if you received your winnings?  

  • Hi, I am so thankful!! I received the money 

  • @ Infinity - Thank you for the confirmation! Glad to hear that it has been sorted, enjoy!

    This case will now be marked as Resolved. heart

  • Felicidades compatriotasmileyLCB me ayudó a mi también con el mismo problema en otro casino. Son muy eficientes.

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