RESOLVED: Getslots Casino complaint

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Last post made 4 years ago by Sydney
Michael Blanco (chronisch_elektronisch_)

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  • Michael Blanco (chronisch_elektronisch_)

    Getslots closed my account after i finished the "FROGGI" bonus and made a 500€ withdraw! 

    "Roman: account has been closed for violation our Terms and Conditions. Creating duplicate accounts is stritcly forbidden. You had your account closed and winnings subtracted. Thank you for understanding."

    "Me: I DONT HAVE other accounts. I assume that you want to cheat on me and I will start an askgambler complain! Please tell me the email address"

    "Roman: We do not provide any info regarding duplicate accounts.
    Your account has been closed for violation our Terms and Conditions. Creating duplicate accounts is stritcly forbidden. You had your account closed and winnings subtracted."

    I 100% dont have another account there, what can i do`?

  • Sydney
    • Replied by
    • Sydney
    • at Sep 04, 20, 07:33:44 AM
    • Serbia Almighty Member 14944
    • last active 2 years ago

    Thanks for this post from:

    Hello Michael Blanco (chronisch_elektronisch_),

    Could you please send me your casino username in PM inbox and we'll get in touch with the Casino Representative to check what happened.

  • Sydney
    • Replied by
    • Sydney
    • at Sep 04, 20, 08:20:50 AM
    • Serbia Almighty Member 14944
    • last active 2 years ago

    Thanks for this post from:

    Hello Michael Blanco (chronisch_elektronisch_),

    Thank you for providing us with your casino username. We've sent an email to the Casino Representative to check what happened here. Please keep an eye on this thread for the updates.

  • Sydney
    • Replied by
    • Sydney
    • at Sep 07, 20, 04:01:29 AM
    • Serbia Almighty Member 14944
    • last active 2 years ago

    Thanks for this post from:

    Hello Michael Blanco (chronisch_elektronisch_),

    We've just received a reply from the casino. You created 3 accounts at GetSlots, therefore they closed your accounts. We've also received the evidence about these duplicate accounts from the casino and since you violated the Terms and Conditions of the casino, there's nothing more we can do to help you.

    This complaint will be closed and marked as resolved.

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