RESOLVED: Pure Casino Withdrawals Pending

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Last post made 1 year ago by Berks
BradfordPlayer

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  • Good evening , my withdrawals in Pure casino in pending status 27 days ,
    can you please forward this information to the representative if possible , thank you very much

     

    2.1/ 5

  • Hello BradfordPlayer,

    Can you please send us your Casino Username via private message so we can contact Casino Representative about your withdrawal.

  • thanks , just sent my Username in private messages

  • Hello BradfordPlayer,

    Thanks for your credentials. We will notify Casino Representative about your issue, and once we get a response we will get back to you. Please keep an eye on this thread.

  • Hello BradfordPlayer,

    We still haven't received any response from the Rep regarding your issue. We will send a reminder email in order to help you. Please keep us posted.

  • I emailed them 4 days ago but they haven't responded yet unfortunately

  • Hello BradfordPlayer,

    They are unresponsive thus far unfortunately but we will send them once again a reminder email in hopes that we can get some feedback regarding your issue. Please keep us posted.

  • Hi BradfordPlayer,

     

    Looking into your case, we see that 18 business days since your account was fully verified have not passed yet.

    This should be paid to you in full and according to our T&Cs by the end of the weekend at the latest.

    We highly suggest communicating with us via the support box first (we see you inquired first about it today).

    Thank you for your patience and have a good day,

     

    Pure

  • Hello BradfordPlayer,

    As Casino Rep clearly clarified this case we will be closing this complaint and mark it as Resolved.

  • Money came four days ago, thank you very much for your help ! i_love_lcb

  • Hello BradfordPlayer,

    So good news, many thanks for the update! Enjoy your winning and further entertainment! money

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