CLOSED [due to the casino's unresponsiveness]:Posh Casino Payout

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Last post made 4 months ago by JovanaV
roxieroxie
  • Started by
  • roxieroxie
  • United States Newbie 1
  • last active 4 months ago

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  • roxieroxie
    • Started by
    • roxieroxie
    • at Jul 14, 24, 03:48:40 PM
    • United States Newbie 1
    • last active 4 months ago

    Hi,

    I played and won $1,040 at Posh casino. I requested payout several months go. It has been approved, but I have not received my money yet. I requested payout to my Bitcoin wallet, but they keep saying they have some issues with that process, and I would be paid for sure. I contacted them over dozen of times thru casino chat and emails. They responded to my emails, with the same answers. I asked if they can wire money to my bank account, but they said they do not wire to that bank. When I provided friend's bank account information, they said they don't work with intermediate banks. They continue accepting bitcoins for deposit and advertise faster payout thru bitcoins, but they didn't pay me yet. Can you please help me somehow get my money that I won?

    My email is pol****com. My posh casino username is sno**********.

    I emailed my complaints to [email protected].

    Thank you so much for help.

  • JovanaV
    • Replied by
    • JovanaV
    • at Jul 15, 24, 04:39:34 AM
    • Serbia Moderator 1865
    • last active 2 days ago

    Hi roxieroxie,

    Welcome to LCB!

    Please note that we don't have this brand listed and have already had complaints from players about Posh Casino, but we have never heard back from them.

    However, we will reach out to the casino rep and try to assist you further. Thank you for providing your casino credentials.

    Keep you updated on this thread.

  • Anchi
    • Replied by
    • Anchi
    • at Jul 18, 24, 03:36:26 AM
    • Serbia Admin 13545
    • last active 1 day ago

    Hello roxieroxie,

    Our complaint managers and casino representatives are currently attending the IGB conference in Amsterdam. 

    Thank you for your patience.

  • JovanaV
    • Replied by
    • JovanaV
    • at Jul 21, 24, 04:00:11 PM
    • Serbia Moderator 1865
    • last active 2 days ago

    Dear roxieroxie,

    We haven't heard back from the casino rep yet, we are sending a reminder now. Keep you updated on this thread.

  • JovanaV
    • Replied by
    • JovanaV
    • at Jul 24, 24, 08:03:31 AM
    • Serbia Moderator 1865
    • last active 2 days ago

    Dear roxieroxie,

    Since we never heard back from the casino reps, we would need to close the complaint due to the casino's unresponsiveness.

    If they respond at any time, we will reopen the thread.

    Thanks for your understanding.

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