UNRESOLVED: Posh Casino Not Processing Payout

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Last post made 7 months ago by cbpow779
cbpow779
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  • Hello All! I was invited to Posh Casino as a part of playing with their other Inclave gaming sites: Slots of Vegas, Captain Jack, Crypto Loko, etc... I was not aware at the time of the troubles other were having with Posh casino. It seems though that most have been paid out accordingly by this site. They state 7-10 business days (M-F) for reviewing payouts and then another 7-10 business days once a payout is approved, for it to process. I am growing very concerned though as I have never received a payout from this site yet, and am beginning to wonder it may be a scam... I've put a lot of money into it, but have won decent as well and requested on February 23, 2024 some of my winnings. The games on this site are very fun and can be very rewarding. The request was processed and approved within 7 business days and at the time, I was told this would process quicker than other withdrawal requests since I am using bitcoin. Fast forward to now, on April 02, 2024 and I am still waiting for the withdrawal to process. 20 business days have passed (double their timeframe) and each representative I talk too does two things: They escalate for me, and tell me to wait 24 to 48 hours for the escalation. I wait 48 hours and recheck on the request, and the cycle continues. I see this casino is not vetted by this site, but was wondering if anyone has any contact with this site. Again, I enjoy playing here but am gravely concerned my withdrawal request may never be processed. Any help in me getting my funds is much appreciated. I'm afraid I've run out of any resolution with Posh and their customer service team. (Who are helpful, but I think are limited in what they can share).

    0.7/ 5

  • Hello cbpow779,

    First of all, welcome to LCB! Glad to have you here. smiley

    Sorry about your experience at the casino. Also, please note that we have many unresolved complaints with this brand, but we will try to assist you.

    Can you please send us your casino username/id via private message so we can reach out to the casino representative and inquire about your case?

    Thanks!

  • Thank you. I have reached out now via private message.

  • Thanks for sharing your casino credentials with us.

    We will reach out to a casino representative to inquire about your case.

    Keep you posted.

  • Hello cbpow779,

    We could not find their contact at all.

    We would ask you to read previous complaints made on LCB about this brand. The casino does not want to cooperate with us regarding complaints, and we cannot get any feedback from them. Unfortunately, we cannot help you with this brand at the moment.

    Thank you for your understanding. We will mark this complaint Unresolved.

  • Thank you for attempting to contact and for the follow up.

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