RESOLVED: Pokizino Casino Complaint

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Last post made 1 year ago by Anchi
cannottell1
  • Started by
  • cannottell1
  • Australia Newbie 8
  • last active 1 day ago

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  • I recently played pokizino casino.was playing queen of the nile and got the spins a few times on $10 and $6.didnt seem to go that well.later on was bored so decide to check my game play for a laugh and lo and behold i discovered that it didnt double the win when the substitute came and didnt triple the win when on the free spins and as you would guess playong $10 spins there is quite  bit of money involves.i contacted the chat{2 days ago and sent screenshots.etc etc. and she saud the techs are looking at it.has sais that a few times now.onight i actually sat there and worked out how much short my payouts were.A HUGE $1675 over a full days play.im ust hoping that someone can contact them and get thm to pay.cheers.the four photos are if the $10 spins and between the 3 on the spins they were over $150 shortpaid

  • Hello cannottell1,

    Please be informed that we don't have this Casino on LCB list but we will try to help you by reaching out to them.

    May we ask has your account been verified before you requested a withdrawal?

    Is this your first cashout with this brand?

    Thank you in advance.

  • I have withdrawn from there.actually not long after the malfunction.its not a withdrawal,im waiting on.i probably explained it wrong.the short payouts was the machines doing.if you have ever played queen of the nile by aristocrat you  wouldknow that when you get the free spins all the spins are supposed to pay triple their normal rate.this slot did not.so,its not a withdrawal issue as such.its a technical one.i have all the screenshots and hash codes of all the short pays.i have sent a few examples.the one with 3 pyramids is a correct pay the $36.50 one should be roughly $115.the $20 should be $60 and rhe last one was paid $12.50 should have been $75.what i sent is part of a set of $10 spins.i had another like that and 2 with $6 dollar spins.cheers.photos wont send atm.will try a bit later

  • Here are 2

  • Heres other 2..all on $10 spins

  • Hello cannottell1,

    Could you please send us your Casino Username via private message so we can reach out to Casino Rep in order to help you with this game issue?

    Thanks in advance.

  • cannottell1, I would strongly advise against playing at that casino.

    - Aristocrat online slots you played have been discontinued years ago, which means the ones you are playing ARE NOT genuine.

    - License seems to be nonexistent as well.

    - Casino is not listed on LCB

    All things considered, you should stay as far as you can from that site. There is little to do now to help.

    Also, a word of advice for the future, whenever you see a site offering discontinued games such as Queen of The Nile, Choy Sun Doa, Red Baron and such....please stay away as far as possible, games are most certainly counterfeit. 

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