CLOSED: Playhub Casino No Reply

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Last post made 4 years ago by MelissaN
Redl10ns
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  • Redl10ns
  • United States Newbie 2
  • last active 4 years ago

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  • Redl10ns
    • Started by
    • Redl10ns
    • at Sep 09, 20, 02:20:58 PM
    • United States Newbie 2
    • last active 4 years ago

    Good afternoon,

    I seem to be running into a problem with Playhub Casino not cashing out my withdrawals. I submitted a withdrawal back at the end of July and over the next 30 days asked for it to be processed. I was told on multiple occasions that it was being processed ASAP but I still never received it. At the end of August the site went down for an "Update" for a few days and when the site came back up my withdrawal transaction was missing. I reached out to the site and received no reply. Can I possibly get help with this?

    Playhub Casino

    2.1/ 5

  • Redl10ns
    • Replied by
    • Redl10ns
    • at Sep 09, 20, 02:25:25 PM
    • United States Newbie 2
    • last active 4 years ago

    Username is: "RedL10ns"

  • MelissaN
    • Replied by
    • MelissaN
    • at Sep 09, 20, 03:41:54 PM
    • Serbia Almighty Member 15546
    • last active 2 months ago

    Thanks for this post from:

    Sorry to hear about your problem, Redl10ns. 

    Unfortunately, we can't help you sort it out since the casino does not want to assist us in sorting players' complaints. Our hands are tied and we can't provide any sort of mediation. There are lots of complaints about the withdrawal issue and we couldn't help. 

    You've been waiting since the end of July that's too long. We can advise you to file a complaint to their licensor, they should help you resolve the issue and get your money.

    Please keep us posted. Wish you luck! 

  • MelissaN
    • Replied by
    • MelissaN
    • at Sep 16, 20, 03:22:49 AM
    • Serbia Almighty Member 15546
    • last active 2 months ago

    Thanks for this post from:

    Hi Redl10ns,

    Do you get any updates regarding your issue? Please keep us posted. 

  • MelissaN
    • Replied by
    • MelissaN
    • at Oct 12, 20, 07:21:03 AM
    • Serbia Almighty Member 15546
    • last active 2 months ago

    Thanks for this post from:

    We haven't got any update from this member. We are going to close this topic. If we get any info from Redl10ns we'll open this case and mark it accordingly.

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