CLOSED: ph.casino banned account after 50k up.

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Last post made 4 years ago by Sydney
Bachuss
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  • Bachuss
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  • Hi all,

    I started playing with ph.casino several months ago with no luck. Over this time I have deposited around $2k with no luck. 

    A couple of weeks ago I've deposited $50 and with some really exciting hits on Tigers Claw (Betsoft) I won over $4000. The next day I went on Fat Rabbit (Push Gaming) and with a 6$ bet I won a bit over $3000. Went on playing for another 2 weeks, in the meantime sending my verification documents, and, for the first time in over 10 years of loosing 10ns of thousands on casino I was up by $50000. I also reached the Ruby level on the VIP ladder. Was all extatic until the next day. 

    Saturday, my account has been banned. I tried to log in and it said I was banned with no explanation as of why that happened. I have sent them a couple of emails and there is radio silence on their side. 

    I researched the casino and I have seen in this forum, and others, that there are similar cases where accounts have been banned after players have won. I had a previous exchange of emails with William Dornat asking about when are my documents going to be verified to which he responded that he will check with his team. The next day my account was banned.

    Now I am waiting to hear from them. 

    2/ 5

  • Hi Bachuss, 

    Unfortunately, we cannot assist with the issue you are having at Ph casino as their staff choose not to cooperate with us.

    Thank you for understanding.

    This topic will be marked as Closed. 

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