UNRESOLVED: parasino

Good afternoon! Blocked the account in parasino. On the account there are 1181.17 euros!The support service does not answer my letters!  Please help me to get my money!

Hi Krystyna,

Thanks for posting the complaint on our forum. I like to let you know that this brand is on our warning list because they have been changing their website domain so often. We also found out numerous complaints on other sites. You can read more about it on our review page. 

We're going to bring your complaint to the casino's attention. Please keep an eye on this topic because we'll be posting updated here. 

Hi Krystyna,

We sent several reminders regarding your complaint and we got no feedback. Have you heard back from them yet? 

No. They do not answer me either!

Since we never heard back from the casino we're going to mark this case as UNRESOLVED. 

@Krystyna - please let us know if you managed to reach them. 

They in the casino offer games from  https://www.netent.com/en/, https://playson.com/, http://www.gameart.net/, https://www.pragmaticplay.com/, https://www.betconstruct.com .  Can  write to deprive the parasino of a license?

Parasino was different a few years ago, I noticed they've changed their website and apparently it is run by a different company. The website looks similar to Evobet, 1xslots etc. Not recommended.

You are right Mojo Jojo. They have been changing their website domain very often, we suspect something is going on there. This is one of the reasons we added this brand to the warning list. We also found out that they didn't pay out their players. You can read the reasons here. 

@Krystyna - yes, as far as I can see they offer numerous games from well-known software providers. We can warn our members not to play there due to the reasons we stated on the review page. 

It's just sad you know, we all play at online casinos with a good faith and some of them just plain bad, rogue. There are too many rogue casinos nowadays and there were too much money stolen by them. For experience gambler it is easy to spot bad casinos but newbies among us do not have any clue about any of this. It makes me feel very sad.

That's why the LCB team is working hard to find rogue casinos, add them to the rogue list, spread a word about them on all our networks and try to get players issues resolved. It's not an easy job since there are loads of online casinos out there but we're doing our best.  

I know it's not an easy job and I really appreciate LCB contribution to the online gambling very much

You guys doing a great job helping us with issues we encountered with online casinos and again there's nothing but appreciation towards you guys. Cheers.