CLOSED: [due to inactivity of submitter]: Pacific Spin verification

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Last post made 11 months ago by Complaints Moderator
Nicholas Kaiser

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  • Hello, 

    I have been trying for 5 days now to get verified and request a payout with Pacific Spins. The chat support tells me that the only thing I can do is wait, so I figured I would see if you could help. I have emailed the documents to banking 3 times now. I am getting no response via email.

    They have however sent me an email offering 50 free spins that highlights "Instant Cashout." Seems how I am attempting to cashout the initial freespin offer, I find it less than honest that they would send such an offer. 

    Could you help me try to get verified?  

    Thanks,

    Nicholas Kaiser

     

  • Hello Nicholas Kaiser,

    Could you please send us your Casino Username via private message so we can help you by reaching out to Casino Rep?

    Thank you in advance.

  • Hello Nicholas Kaiser,

    Thank you for sharing your account details with us. We will ping Casino Rep in order to help you with this issue.

    Keep you posted.

     

  • Hello Nicholas Kaiser,

    Casino Rep got back to us and said that you are almost ready for the verification, and you just need to resend the picture with holding an ID, because the previous one was not accepted due to low quality. Please do that and we are sure that you will be verified immediately.

    Thank you. Please let us know when it's finished.

     

     

  • I just sent a better picture. 

  • I have finally been verified by Pacific Spins and requested a $50 BTC payout .Fingers crossed.

  • Hello Nicholas Kaiser,

    We are glad to hear that. Hope you will withdraw you funds soon! Please inform us when you do. money

  • Omg I'm having the same problem. It's been since 11/10/23 and it's now 12/07/23. I've emailed everyone I can think of and talked to countless chat people. Tell me your ways! 

  • Hello StephanieBossen102,

    Please see your complaint thread here.

    Thank you!

  • Hello Nicholas Kaiser,

    Can you confirm that you have received your winnings perhaps?

    Keep us posted!

    Thanks!

  • Hello Nicholas Kaiser,

    We will be closing this complaint due to inactivity of submitter.

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