Osiris casino stole my winnings

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Last post made 9 years ago by Melcb
doniteryyq
  • Started by
  • doniteryyq
  • Newbie 2
  • last active 9 years ago

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  • doniteryyq
    • Started by
    • doniteryyq
    • at Apr 02, 15, 09:41:04 PM
    • Newbie 2
    • last active 9 years ago

    hi!

    i made deposit 25 euro/ got the bonus and played with 100euro
    I wagered my deposit and bonus 33 times (played at slot only)
    and won more than 1000 euro- i did request fo cashout - and on next day i received email from Osiris- all my wins were removed from my balance - they wrote that i broke some rules (terms and conditions) - i asked them - what item of T&C i broke - no responds from Osiris

  • Melcb
    • Replied by
    • Melcb
    • at Apr 02, 15, 10:39:08 PM
    • Admin 6308
    • last active 9 days ago

    Thanks for this post from:

    We have notified the casino rep about this complaint. The old rep has left the company so we are just arranging for the new rep to come on board and introduce himself.

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