UNRESOLVED: online bookmaker Betjoe blocked my account with 2885 usd

1,465
views
19
replies
Last post made 4 years ago by Alex1982
Alex1982
  • Started by
  • Alex1982
  • United States Sr. Newbie 22
  • last active 3 years ago

Readers of this topic also read:

  • Hi LCB'ers, This time we tasked a tester to evaluate a non-US-friendly platform, Buran Casino. Let's see its efficiency in handling Zimpler deposits and withdrawals. Highlights: Tester of the day:...

    Read
  • CrownSlots CasinoReview Sign up Bonus:100% up to €800 + 100 Spins Sign Up Bonus - Canada: 100% up to C$1200 + 100 Spins Offer Expires: Please contact customer support for this info. New customers...

    Read
  • CasinoBello Review Sign Up Bonus: 00% up to €500 + 150 Spins 2nd Deposit Bonus: 70% up to €400 + 70 Spins 3rd Deposit Bonus: 50% up to €400 + 50 Spins 4th Deposit Bonus: 100% up to €700 + 70...

    Read

Please or register to post or comment.

  • Hello.I have registered in bookmaker Betjoe at 2 of may 2020 .I have made 8 deposits from 2 of may to 7 of September total 855usd.i have losed my funds during 4 months and betjoe to enlarge the limit of bets.I have made bets on footbal small market like Qatar,Peru,Paraguay,Cyprus etc.In September I started to win and my balance grew up strong and I have requested withdrawal.Betjoe required me to send the documents for verification.Documents were approved and I have requested withdrawal again.my 4 withdrawals were approved total amount 550usd.but after last request withdrawal 150 USD my account was blocked for underinvestigation by security department at 26 of September.They have said that investigation takes up 5-10 business days.when it passed 10 business dayes i have wrote by mail and support chat that i will write the complaints on them.in support chat answered that my threat to write the comlaint is makes it worse.today at morning i have received the message that i have been flagged for suspicious betting patterns and fraudulent activities!its not difficult to detect that they accuse in unfair play to me when i catched good serie win.When i losed my deposits during 4 months i was convenient customer for them. But when i won much i am abuser already!i want to add that i didnt use the sport arbitrage .I took the value odds when odds were the same in all bookmakers on market and its simply to check by oddsportal.com and nowgoal.com.Who are they after all that?Answer is one.Scummers.My total deposits amount was 855usd,my total withdrawal amount was 55o usd! My balance before blocking was 2483 usd and 2 bets 290 usd on columbia primera and 15 usd on Azerbaijan!total 2788usd!Please,help me to return my funds from these scummers!i have issue already with golden reels and betmaster on your site but it was resolved successfully!hope it will successfully and in this case.

  • Hello Alex1982,

    We don't have Betjoe listed on our site, however, please send me your username or the email you've registered with at Betjoe in PM inbox and we'll try to get in touch with them regarding your withdrawal issue.

  • my username is giallorosso82 at Betjoe.   there.Total amount is 2788 usd how i wrote in complaintt

  • Hello Alex1982,

    Thanks for providing us with your account details. I have removed your email address from the forum post due to privacy reasons. We've sent an email to the casino and asked them to check what's going on here. Keep you posted.

  • also correspondence with betjoe.they are not changing the wagers how they said.they confiscated all winnings.no one european bookmaker didnt so with my account never.

  • Hello Alex1982,

    Thanks for providing us with the additional info about your case. We still haven't received a reply from the casino. 

    We'll keep you updated.

  • need to add the screenshots of my bets in account?

  • Alex1982 wrote:

    need to add the screenshots of my bets in account?

    Hello Alex1982,

    Not yet, thanks. Let's see what the casino will say to us about this first. 

  • hello!this casino didnt reply yet?

  • Alex1982 wrote:

    hello!this casino didnt reply yet?

    No, we still haven't received a reply from them. We're going to send them a reminder email. 

  • i think they dont reply because dont want to pay the winnings

  • Hello Alex1982,

    As we've already mentioned before, we don't have Betjoe listed on our site and we don't know anything about this casino. However, we'll keep trying sending them reminder emails and we'll see if they'll get back to us regarding your case. 

  • Hello Alex1982,

    We still haven't heard from the casino and I doubt they'll get back to us regarding this complaint. We'll try to send them another email and we'll see what happens. Keep you posted.

  • they dont reply because its unfair company !unlucky for me that i have registered there

  • Hello Alex1982,

    We still haven't heard from the casino. We've sent them another reminder email. 

  • Hello Alex1982,

    Since we never received a reply from the casino we are going to mark this case as Unresolved. In case you hear back from the casino regarding your winnings, please let us know and we're going to re-open this complaint.

  • they are scummers!they will not reply

  • Hello have you been able to get your money back??? I had similar problem, I lost all my investment not until I got a trade lawyer whom helped to recover my investment plus damages.

    get back to me as soon as possible 

  • Hello!no.i have wrote the complaints anywhere but these scummers dont want to reply.

Quick Reply

Please enter your comment.

lcb activities in the last 24 hours

Most viewed forum topics

Anchi
Anchi Serbia 1 month ago
210

See all casino bonuses available for your country on our Halloweenbonus themed page. We will also post updates in this thread for your convenience. If you find any Halloween themed offers feel free...
Best Halloween Casino Bonuses For 2024

Anchi
Anchi Serbia 2 months ago
10

RitzSlots Casino No Deposit Bonus New Players Only! Amount: $100 Bonus Code: WELCHIP100 Sign Up HERE! WR: 30xBonus Allowed games: Slots Max cash out: $100 Restricted countries for the bonus: Belarus,...
Ritz Slots Casino No Deposit

tough_nut
tough_nut 2 months ago
1

Grande Vegas - Exclusive Free Spins New players only - USA OK! 100 Free Spins on ' Mega Monster ' How to claim the bonus: New players need to sign up from our LINK and use the bonus code upon...
Grande Vegas Exclusive No Deposit Bonus