RESOLVED: Cyber Bingo NOT PAYING

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Last post made 6 months ago by marielitalinda34
daskaten
  • Started by
  • daskaten
  • United States Newbie 7
  • last active 10 months ago

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  • daskaten
    • Started by
    • daskaten
    • at Jan 05, 24, 01:06:36 PM
    • United States Newbie 7
    • last active 10 months ago

    Thanks for this post from:

    Cyber Bingo will not payout my winnings. Ran me around for a month finally approved my winnings and will not pay me and will not respond to my inqiries.

  • daskaten
    • Replied by
    • daskaten
    • at Jan 05, 24, 01:07:55 PM
    • United States Newbie 7
    • last active 10 months ago

    Oops  my username for CyberBingo is ca*****.

  • Anchi
    • Replied by
    • Anchi
    • at Jan 05, 24, 04:35:03 PM
    • Serbia Admin 13545
    • last active 1 day ago

    Thanks for this post from:

    Hello daskaten,

    Welcome to LCB.

    Sorry to hear that you are facing this kind of issue.

    May we ask if your account has been verified? Is this the first withdrawal with this brand?

    Thank you for your cooperation.

  • daskaten
    • Replied by
    • daskaten
    • at Jan 10, 24, 12:41:48 AM
    • United States Newbie 7
    • last active 10 months ago

    Yes it absolutely has, I been playing there for years and years and yes have been paid out before several times.

  • MelissaN
    • Replied by
    • MelissaN
    • at Jan 10, 24, 01:57:10 AM
    • Serbia Almighty Member 15546
    • last active 2 months ago

    Thanks for this post from:

    The casino rep is looking into your case and she'll soon get back to us with the feedback. Keep an eye on this topic. 

  • VegasCrest
    • Replied by
    • VegasCrest
    • at Jan 10, 24, 09:31:18 AM
    • Malta Casino Rep 95
    • last active 10 days ago

    Thanks for this post from:

    Dear daskaten,

    Apologies for the delay, and thank you for your message. As per our conversation with our accounting team, your withdrawal will be paid by next week. The reason for the delay was our third party processors' temporary holdup with your withdrawal method. Your withdrawal will now be sent via bank wire transfer.

    Best regards,
    VG Team 

  • MelissaN
    • Replied by
    • MelissaN
    • at Jan 10, 24, 03:14:19 PM
    • Serbia Almighty Member 15546
    • last active 2 months ago

    Thanks Vegas Crest rep for your reply,

    @daskaten please let us know as soon as you receive the payment so we can close this topic. 

  • daskaten
    • Replied by
    • daskaten
    • at Jan 10, 24, 07:20:34 PM
    • United States Newbie 7
    • last active 10 months ago

    Thanks for this post from:

    Thank you everybody!!! I really appreciate that and thank you for the email and reassurance.

  • MelissaN
    • Replied by
    • MelissaN
    • at Jan 11, 24, 01:19:31 AM
    • Serbia Almighty Member 15546
    • last active 2 months ago

    Thanks for this post from:

    daskaten wrote

    Thank you everybody!!! I really appreciate that and thank you for the email and reassurance.

    Thanks for letting us know. We'll mark this case as Resolved. 

  • daskaten
    • Replied by
    • daskaten
    • at Jan 18, 24, 06:15:11 AM
    • United States Newbie 7
    • last active 10 months ago

    Thanks for this post from:

    Good Morning,

    It has not as of yet been resolved. As of today, I have not received the wire transfer.

     

  • Complaints Moderator
    • Replied by
    • Complaints Moderator
    • at Jan 18, 24, 06:40:11 AM
    • Serbia Super Hero 1655
    • last active 1 month ago

    Thanks for this post from:

    Sorry daskaten for misunderstanding.

    We will Reopen this complaint and reach out to the casino representative about your status.

    Keep you posted!

  • daskaten
    • Replied by
    • daskaten
    • at Jan 18, 24, 12:35:36 PM
    • United States Newbie 7
    • last active 10 months ago

    Thanks for this post from:

    Thanks so much.

  • VegasCrest
    • Replied by
    • VegasCrest
    • at Jan 19, 24, 06:49:11 AM
    • Malta Casino Rep 95
    • last active 10 days ago

    Thanks for this post from:

    Dear daskaten,
    Apologies for the delay, and thank you for your message. Our accounting will be sending you an email soonest regarding your pending withdrawal.
    Best regards,
    VG Team 

  • Complaints Moderator
    • Replied by
    • Complaints Moderator
    • at Jan 19, 24, 08:02:29 AM
    • Serbia Super Hero 1655
    • last active 1 month ago

    Thanks for this post from:

    Hello daskaten,

    Please update us on your case as soon as you receive some information.

    Thanks.

  • VegasCrest
    • Replied by
    • VegasCrest
    • at Jan 23, 24, 06:58:47 AM
    • Malta Casino Rep 95
    • last active 10 days ago

    Thanks for this post from:

    Dear daskaten,
    We are pleased to in form you that your payment has been sent via btc, and hopefully you have received it.

    We apologize for the delay, and I hope to see you at CyberBingo.

    Best regards,
    VG Team 

  • Complaints Moderator
    • Replied by
    • Complaints Moderator
    • at Jan 23, 24, 07:32:25 AM
    • Serbia Super Hero 1655
    • last active 1 month ago

    Thanks for this post from:

    Hello daskaten,

    Can you confirm the casino's reply, and we will mark this case as Resolved!

    Keep us posted.

  • daskaten
    • Replied by
    • daskaten
    • at Jan 23, 24, 08:05:30 PM
    • United States Newbie 7
    • last active 10 months ago

    Thanks for this post from:

    They paid me! Thank you everyone for your help!

  • Complaints Moderator
    • Replied by
    • Complaints Moderator
    • at Jan 24, 24, 07:18:09 AM
    • Serbia Super Hero 1655
    • last active 1 month ago

    Thanks for this post from:

    Hello daskaten,

    Thanks for the update!

    We will mark this complaint as Resolved!

    Enjoy your winnings money

  • marielitalinda34
    • Replied by
    • marielitalinda34
    • at Apr 29, 24, 04:51:28 PM
    • United States Sr. Newbie 39
    • last active 6 months ago

    Thanks for this post from:

    Thankyou!!!!!! I willl!!!!! You are amazing team helped me a lot to get my winnings thankyou!

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