RESOLVED: Not able to withdraw funds from suprabets

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Last post made 16 days ago by MelissaN
Trynew
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  • Trynew
  • India Newbie 8
  • last active 2 days ago

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  • Trynew
    • Started by
    • Trynew
    • at Apr 22, 24, 01:37:02 AM
    • India Newbie 8
    • last active 2 days ago

    I have trying to withdraw funds from my account from last 6 days once they rejected saying invalid info and again i tried now it's in pending state. No customer support is replying 😕 i think no one can withdraw funds from suprabets? As far i seen many reviews 😔i think my money is gone now got scammed 😕

  • MelissaN
    • Replied by
    • MelissaN
    • at Apr 22, 24, 01:56:41 AM
    • Serbia Moderator 15538
    • last active 57 minutes ago

    Sorry to hear that, Trynew. 

    Could you please private message me your casino username? We'll reach out to the casino rep to check the statusa of your withdrawal. 

  • Trynew
    • Replied by
    • Trynew
    • at Apr 22, 24, 02:10:39 AM
    • India Newbie 8
    • last active 2 days ago

    I have shared

  • MelissaN
    • Replied by
    • MelissaN
    • at Apr 22, 24, 02:44:38 AM
    • Serbia Moderator 15538
    • last active 57 minutes ago
    Trynew wrote:

    I have shared

    We received your account details and notified the casino rep. Please keep an eye on this topic for an update. 

  • Trynew
    • Replied by
    • Trynew
    • at Apr 22, 24, 02:53:36 AM
    • India Newbie 8
    • last active 2 days ago

    Thanks for this post from:

    Thank you. Hope my problem will be resolved 😕. Atleast they should reject my withdrawal. Instead of keep them pending not able to withdraw hurts more 😔

  • MelissaN
    • Replied by
    • MelissaN
    • at Apr 22, 24, 05:09:53 AM
    • Serbia Moderator 15538
    • last active 57 minutes ago

    Hi Trynew,

    I sent you a PM please send me your casino ID and email address you used for registration since the casino rep can't find your account by the username you provided us with. 

  • Trynew
    • Replied by
    • Trynew
    • at Apr 22, 24, 05:25:37 AM
    • India Newbie 8
    • last active 2 days ago

    Thanks for this post from:

    Shared with you

  • MelissaN
    • Replied by
    • MelissaN
    • at Apr 22, 24, 05:44:56 AM
    • Serbia Moderator 15538
    • last active 57 minutes ago

    Hi Trynew, 

    We got the info from the casino rep regarding your withdrawal. 

    Here is what he said: The player has been canceling withdrawals and trying to change the withdrawal method afterwards.Customer support sent him messages, as the payment method was informing us that they couldn't make the payment because the players account details were incorrect.The player must send us an account with the correct details/information so that Suprabets can proceed with the payment.

  • Trynew
    • Replied by
    • Trynew
    • at Apr 22, 24, 05:55:02 AM
    • India Newbie 8
    • last active 2 days ago

    No actually first they cancelled my withdrawal due they said incorrect information. But information was correct 💯. Still i tried with another bank account on 19th. But till 22 withdrawal is pending. Now they sent me message try another method crypto or e wallet. 

    While deposit happens within seconds why not withdrawal? 😔

  • MelissaN
    • Replied by
    • MelissaN
    • at Apr 22, 24, 06:26:28 AM
    • Serbia Moderator 15538
    • last active 57 minutes ago

    I see. Please just provide them with the correct info and it should be good. Please keep us posted. 

  • Trynew
    • Replied by
    • Trynew
    • at Apr 22, 24, 06:28:20 AM
    • India Newbie 8
    • last active 2 days ago

    Thanks for this post from:

    Now I will try using skrill payment let's see what happens 🥲

  • MelissaN
    • Replied by
    • MelissaN
    • at Apr 22, 24, 06:40:51 AM
    • Serbia Moderator 15538
    • last active 57 minutes ago
    Trynew wrote:

    Now I will try using skrill payment let's see what happens 🥲

    Please do as they advised. Hope it will be okay. 

  • Trynew
    • Replied by
    • Trynew
    • at Apr 22, 24, 01:55:16 PM
    • India Newbie 8
    • last active 2 days ago

    Thanks for this post from:

    Thank you. ❤️ my issue has been solved after filed complaint here

    My withdrawal as been received. Thank so much 

  • MelissaN
    • Replied by
    • MelissaN
    • at Apr 22, 24, 02:01:34 PM
    • Serbia Moderator 15538
    • last active 57 minutes ago
    Trynew wrote:

    Thank you. ❤️ my issue has been solved after filed complaint here

    My withdrawal as been received. Thank so much 

    Great. We also got a confirmation from the casino rep. Glad we could help you. Enjoy!

    We'll mark this case Resolved. 

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