RESOLVED: No rep for America777

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Last post made 4 months ago by tough_nut
Aileen Dodge
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  • Aileen Dodge
  • Virginia Full Member 125
  • last active 19 days ago

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  • I looked for a rep and none was listed for America777

    WHAT a scam operation this is.  I made my first deposit today received the first deposit bonus. I didn't take the LCB welcome promo because they had a new higher % promo.   So I took that and began playing little did I know that if you take a promo while playing with that promo you cannot make a bet higher than 5.00/ This insane betting limit is tucked in real need among all the mouse print for T&C in between the wagering requirements and the cash out requirements.  It's just kind of stuck in there where a customer would not notice.  Most customer who use online gambling would never consider taking a promo that limited the amount of your bet to just 5.00.  And this casino has the gaul to call this a FAIR GAMING POLICY!!!!  anyway so I was playing and upped my initial bet on a slot game to 6.50 . The 4th lowest bet on this game!!!  SO having fun playing then I had to sign off for a little bit. So I did then came back and tried to sign in and the site kept telling my sign in credentials don't match what the casino has????   

    So I check my email and there is an email from this casino and it states they have taken my winnings because of this bet policy TOO BAD SO SAD!!!!   I hadn't even played for 30 mins on this site and was not even close to meeting the wagering for cash out. They just decided "lets close this account and keep her money!!!!"   This is WRONG they want the winnings fine  they took the without notice.  But to think  they should keep my initial deposit is wrong and not a fair gaming policy but I am sure an unlicensed scam casino policy!!!! 

    I would like to know if someone can contact the casino and ask them to return my initial deposit.

    And LCB should place a warning note on this casinos page letting customers know about this insane bet limit!!!!  Honestly I play at many casinos with bet limits and those limits are usually nothing over 10.00.  This casinos policy is just a scam to try and justify stealing a new customers money!!!! 

     

    Thank you, 

     

    Aileen

    PS if this message doesn't read well it is due to my being so profoundly upset over this clear and blatant thievery!!!!

  • Hello Aileen Dodge,

    Unfortunately, many casinos have the max bet set to 5 while using any bonus offer it's not that unusual these days. 

    If you would like us to contact the casino rep and inquire further about your case please send us your casino username/id via private message.

  • The matter has been resolved 

  • Hi Aileen Dodge,

    Thank you for the update, we'll mark your complaint resolved. 

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