CLOSED [due to the submitter's inactivity]: New fun club casino no paying

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Last post made 2 months ago by JovanaV
Stillfly342
  • Started by
  • Stillfly342
  • United States Newbie 1
  • last active 2 months ago

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  • Stillfly342
    • Started by
    • Stillfly342
    • at Jul 23, 24, 06:06:59 PM
    • United States Newbie 1
    • last active 2 months ago

    I wanted submit a complaint about newfunclub casino, I have screenshots and evidence to prove they are breaking their own terms and conditions I requested a withdrawal for 70$ on May 22nd sent my kyc documents on May 28th or so, it's now 2 months later they still haven't paid me I called them 6 times over past 2 months and they tell me they can't help me, ( I received 100$ free chip completed playthrough and submitted withdrawal ) and you do not need make a deposit to withdraw free chip stated in terms and conditions.

  • Minmu01
    • Replied by
    • Minmu01
    • at Jul 23, 24, 08:54:37 PM
    • Thailand Full Member 230
    • online
    Original language.th Translation English
    สติลล์ฟลาย342 wrote:

    ฉันต้องการยื่นเรื่องร้องเรียนเกี่ยวกับคาสิโน newfunclub ฉันมีภาพหน้าจอและหลักฐานที่พิสูจน์ว่าพวกเขากำลังละเมิดข้อกำหนดและเงื่อนไขของตนเอง ฉันได้ขอถอนเงินเป็นจำนวน 70 ดอลลาร์ในวันที่ 22 พฤษภาคม และส่งเอกสาร KYC เมื่อวันที่ 28 พฤษภาคม ตอนนี้ผ่านมา 2 เดือนแล้ว พวกเขายังคงไม่จ่ายเงินให้ฉัน ฉันโทรหาพวกเขา 6 ครั้งในช่วง 2 เดือนที่ผ่านมา และพวกเขาบอกว่าไม่สามารถช่วยฉันได้ (ฉันได้รับชิปฟรี 100 ดอลลาร์จากการเล่นเสร็จสิ้นและทำการถอนเงินแล้ว) และคุณไม่จำเป็นต้องฝากเงินเพื่อถอนชิปฟรีตามที่ระบุไว้ในข้อกำหนดและเงื่อนไข

    Have you received money from that casino yet?

    Stillfly342 wrote:

    I would like to file a complaint about newfunclub casino. I have screenshots and evidence to prove that they are violating their own terms and conditions. I requested a withdrawal of $70 on May 22nd and submitted the KYC documents on May 28th. It's now been 2 months and they still haven't paid me. I called them 6 times in the last 2 months. And they said they couldn't help me. (I received $100 free chips by completing play and making a withdrawal) and you do not need to deposit money to withdraw free chips as stated in the terms and conditions.

    Have you received money from that casino yet?

  • JovanaV
    • Replied by
    • JovanaV
    • at Jul 24, 24, 04:14:14 AM
    • Serbia Moderator 1398
    • last active 34 minutes ago

    Hello Stillfly342,

    First of all, welcome to LCB!

    Please send us all the screenshots you have along with your casino username via private message so we can contact the rep and look into your case further.

    Thank you!

  • JovanaV
    • Replied by
    • JovanaV
    • at Jul 26, 24, 06:09:26 AM
    • Serbia Moderator 1398
    • last active 34 minutes ago

    Hello Stillfly342,

    We're still waiting on your casino username/ID, if you would like us to contact the casino representative and inquire about your case please send it via private message. 

  • JovanaV
    • Replied by
    • JovanaV
    • at Jul 29, 24, 08:41:56 AM
    • Serbia Moderator 1398
    • last active 34 minutes ago

    Hello Stillfly342,

    Since we never received your username we'll consider this case CLOSED due to the submitter's inactivity.

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