Monarchs Online Casino

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Last post made 9 years ago by Bitspender
alicia.pettit

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  • alicia.pettit
    • Started by
    • alicia.pettit
    • at Mar 18, 15, 02:16:20 AM
    • Newbie 1
    • last active 7 years ago

    So I was chatting with my chat manager while playing and asked the minimum deposit amount. She told me 10$ so I proceeded and it declined. I am going to get charged by my bank for that. Not five min. later another person on chat pretty much says oh well whoever I chatted with didn't say truth and 20$ is min. I get it the first person was wrong I don't want them to give me money but why turn away paying customers because your rude. I took snapshots of whole chat session. If they would have said 20 I would have done 20 but now I'm left with a fee and they laugh at me. NOT COOL!!!!!!!!!!!!!!!!!!

  • AtlantisGold
    • Replied by
    • AtlantisGold
    • at Mar 24, 15, 07:34:10 AM
    • Philippines Casino Rep 39
    • last active 7 years ago

    Hi Alicia,

    It appears you have deposited 20$ instead of 10$, and from our records, your transactions have been declined, you will receive an email from out finance team for further checking.

    Thanks!

  • Bitspender
    • Replied by
    • Bitspender
    • at Mar 25, 15, 04:38:15 AM
    • United States Super Hero 1354
    • last active 3 years ago

    Why would you get a fee for a declined CC purchase?

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