RESOLVED: Lucky Owl Club casino

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Last post made 2 months ago by JovanaV
yolanda luna

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  • yolanda luna
    • Started by
    • yolanda luna
    • at Aug 20, 24, 01:31:19 PM
    • Newbie 2
    • last active 2 months ago

    Scam!!!

    This is the 2nd time I win and both times I've had issues with payouts. They just keep giving me the run around maybe hoping I'll forget that I'm supposed to get paid. The first time the system was down and now this time the person that handles my account is sick and no one else can help me. All they keep saying is soon, soon yet when they want me to make a deposit I make it right away. They said I was VIP and would get my funds instantly with bitcoin it's been 5 days and I still haven't received anything just someone telling me soon :( this sucks I make deposit through the week so when I can't get paid that really sucks 

    What other online casinos are there?

  • JovanaV
    • Replied by
    • JovanaV
    • at Aug 21, 24, 04:11:39 AM
    • Serbia Moderator 1843
    • online

    Thanks for this post from:

    Hello yolanda luna,

    First of all, welcome to LCB.

    If you need our assistance, you can send us your casino username via private message, and we'll reach out to the casino rep to inquire further about your case.

  • JovanaV
    • Replied by
    • JovanaV
    • at Aug 22, 24, 07:05:25 AM
    • Serbia Moderator 1843
    • online

    Dear yolanda luna,

    Thank you for providing us with your account details. We've contacted the casino representative regarding your case. Once they reply, we will let you know here on the thread.

  • yolanda luna
    • Replied by
    • yolanda luna
    • at Aug 24, 24, 09:50:48 PM
    • Newbie 2
    • last active 2 months ago

    I have not received an answer it's been 10 days since I put in request 

  • JovanaV
    • Replied by
    • JovanaV
    • at Aug 26, 24, 04:33:43 AM
    • Serbia Moderator 1843
    • online

    Dear yolanda luna,

    We received information from the casino rep that the full amount has been paid out to you. Could you please confirm this so we can mark the complaint as resolved?

  • JovanaV
    • Replied by
    • JovanaV
    • at Aug 29, 24, 07:02:56 AM
    • Serbia Moderator 1843
    • online

    Since it's been 48 hours and we haven't heard back from the member, yet we have the response from the casino, we will mark this complaint as resolved.

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