RESOLVED: King casino scam

Okay, king casinos customer servicers are lying,making excuses and speaking different things than other.

I made withdrawal request 25.3 and in the email reads that it will be done in 48h, also in their site reads that if you are platinum vip(like me) the withdraw is faster and maximum withdraw amount in a month is more than 7k.

I have been asking the money every day and different lies comes every time. Friday one said today or tomorrow it will be done(NOT), today one said it will be done today (NOT),  other one today said that he needs certain information and after that it will be done and the maximum amount for month is now 8k(NOTHING HAPPENED STILL), last customer servicer said that they cant yet transfer it because the maximum amount hasnt updated yet(LAST WORKER TOLD DIFFERENT STORY).

this is not okay, all of the customer servicer is speaking different things and almost everyone is lying, i just want my money now!

I will contact soon also police about this

Hi Visioneetu,

Sorry to hear about the issue with your withdrawal. Could you please private message me your casin username so we can ask the casino to tell us when you can expect your money? 

Visioneetu is my nickname

sorry username.

Now things are going like this, they are making new excuses and they even blocked my account that i cant see any information about my withdrawn.

This has to be illegal?

Thanks for sending the username. They need to explain why you haven't received your money yet not to block your account. We're going to check with them what seems to be the issue with your withdrawal and your account. 

Keep you posted. 

They are just making new excuses why it takes longer time, every day new excuse. When i caught them lying to me then they make new excuse every time. They blocked my account because my behavior in their chat but still i can go to chat? This doesnt seems right. This has to be illegal.

And their customer servicers are guite rude and doesnt help anyway, they are just like "we are doing everything we could " and still nothing is happening.

Please contact them, if i have to go there one more time, im going to make bodies.

And please make sure that nobody goes there! NEVER DEPOSIT TO KING CASINO!!!

Hi Visioneetu,

We just got the update from the casino rep. She sent your account details to their relevant department. She'll get back to us as soon as she gathers the info. Keep and eye on this topic, we'll update it as soon as we hear from them. 

Hi Visioneetu,

We finally heard back from the casino. They are going to provide the feedback on this topic. Please keep an eye. 

Wonder what the casino had to say ... Looking forward to read their feedback on this matter ...

Hi Visioneetu,

After investigating the situation regarding your withdrawal. It was determined an issue with your monthly maximum withdrawal caused a regrettable delay in the processing of this request.

Your request was approved and sent to you on the 01.04.2020 and should be received in 3-5 working days from that date.

Kind Regards

Thanks BigWin Affiliates for looking into it. 

@Visioneetu please let us know when you get your payment.