RESOLVED: JuicyVegas.com SHADY SHADY SHADY

Am I being PLAYED??

so I did a withdrawal request, max amount $10,000

6 days STILL says Requested. Not processing Not Under Review. Just Requested.

7th day withdrawal declined. WHY: max cash out paid.    They processed a withdrawal for $1250

hmmmmm WTF

WHATS GOING ON???? ANYONE??

does this NOT say 10,000 max amount, unlimited requests....... 

SO WHATS GOING ON, plzzzzzz VALIDATION someone..... SHADY BOOTS, agree?

Hello tsniomi,

Could you please send me your casino username in PM inbox and we'll contact the Casino Representative regarding your withdrawal issue.

Hello tsniomi,

Thank you for providing us with your casino username. We've sent an email to the Casino Representative to check what's going on with your withdrawal. We'll keep you updated.

UPDATE UPDATE!!!

More SHADY SHADY SHADY!!!

im obsessing over the situation!!

so I spent hours reading EVERYTHING terms an conditions / Payout Limits EVERYTHING 

VERY MISLEADING!! Don't y'all THINK?? Please if u reading this Post, type a REPLY an share your thoughts 

this is $28,000 THOSAND DOLLARS that I've WON FAIR an SQUARE an I'm jus devastated an Hurt at the thought I'm ALLEGEDLY could be misled an taken advantage of! This isn't rite :(

so I'm told max payout is $1250 because of my class level: which is Jack

ok READ ON

im my first POST doesn't it state $10,000 max amount???

yet according to this its NOT POSSIBLE for Anyone to cash out more then $5k weekly

how MISLEADING IS THAT....

now get this..:.. if I've WAGERED $182,000 ONE HUNDRED EIGHTY TWO THOUSAND DOLLARS do the Math YET my class level is JACK

ARE U KIDDING ME WTF &%#*+={
I cant TAKe IT  my face is RED I'm pacing up an down the HALL what is THIS

PLEASE PEOPLE??? COMMENTS?? THOUGHTS??? Am I missing something, am I doing too much, am I wrong here?? 
im Losing my Mind  Help a girl out here

"SLAP in the FACE"

soooo I check my spam I noticed an email from VIP JuicyVegas 

here's a screenshot.....

SOMEONE?? ANYONE?? What EXACTLY does this MEAN...... maybe I'm not getting the lingo or I'm confused about what's being said..... OR did Juicy jus SLAP me In tha FACE with this....

im thinking, hoping, praying, wishing THAT this is ALL a misunderstanding an I'm just being impatient an doing too much.... an someone will contact me an TAKE CARE OF ME

oh an today must be my LUCKY day, I went from 28k to 38k OMG. 

They said $1250 was max for Jack level

I JUST noticed IT says $1500 was the weekly max... 

SMH SMH SMH 

lord give me the strength. Maybe I need glasses 

H-E-L-P

Hello tsniomi,

We've sent an email to the Casino Representative yesterday (on Friday evening). We still haven't received a reply from the Casino Representative. Please note that most of the Casino Representatives don't work on weekends, so we don't expect a reply before Monday. There's no need to post the same complaint repeatedly. As soon as we receive a reply from the Casino Representative we'll let you know.

Hello tsniomi,

We've received a reply from the Casino Representative. Here's what she says:

"The player requested 4x $2,500 in withdrawal. His player class is Jack which allows him to receive $1,500 in withdrawal per week. $1,250 was paid out to him and the remaining $8,750 was reversed into his casino account so that he can either continue playing or request another withdrawal. On the cashier, there is a general message indication that $10,000 is the maximum amount that can be processed in one go, it is not a player-specific message. He played the money that was returned to his casino account (the $8,750) and lost. Because we paid him $1,250 instead of $1,500, we are processing another payment of $250 even though he played the money afterwards.

Our VIP manager has also contacted him to inform him of the same. "

Hello tsniomi,

Could you please let us know if this issue has been sorted out with the casino, so we can close this complaint.

I find it funny that you would take the time to comment in my post/conversation but yet ignore the LCB staff that is asking for your reply for 10 days now.

Jayjay007 smh ur too much. I didn't even know about this request for a reply from me until now. Again yes I am new to LBC an honestly just noticed it when I was looking on my dashboard. Is everything a conspiracy theory to you? Hell if anything it should validate everything I've said. 

YES close this complaint. Issue resolved. It wasn't clear to me that the max I was allowed was 1500. So now that I know that, I won't be playing their anymore. Thank u

The player confirmed that he received his payment, therefore, we're going to close this complaint and mark it as resolved.