RESOLVED: Instantcasino.com dont pay

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Last post made 4 months ago by JovanaV
mahmoud abdulrahman

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  • mahmoud abdulrahman

    I have tried for sevral days to reach the casino to get my money but they dont pay me. The amount is 2300 euro. They first send the money to me but my bank have sent the money back to the casino and now the casino dosnt Help me to get my money to my other bank that Will accept it, the money is not even in my gambling acount. I have sent them prove that the money have not been sent to me but the casino dosnt Help at all , please can you guys Help me? Its been over a week now.

  • MilicaLCB
    • Replied by
    • MilicaLCB
    • at Jul 01, 24, 02:28:51 AM
    • Serbia Moderator 1517
    • last active 5 hours ago

    Hello mahmoud abdulrahman,

    Please note we don't have this brand listed. However, please PM me your casino username and we will contact the representatives regardign your case. 

  • MilicaLCB
    • Replied by
    • MilicaLCB
    • at Jul 01, 24, 03:41:45 PM
    • Serbia Moderator 1517
    • last active 5 hours ago

    We received your account details and contacted the casino regarding your case.

    Keep you posted. 

  • MilicaLCB
    • Replied by
    • MilicaLCB
    • at Jul 03, 24, 02:31:50 AM
    • Serbia Moderator 1517
    • last active 5 hours ago

    Thanks for this post from:

    We sent a reminder email regarding your case mahmoud abdulrahman. So far we don't have any updates from the casino. 

  • MilicaLCB
    • Replied by
    • MilicaLCB
    • at Jul 05, 24, 02:30:53 AM
    • Serbia Moderator 1517
    • last active 5 hours ago

    Hello mahmoud abdulrahman,

    very sorry but the casino never responded on our emails. We will mark this case unresolved. In case we receive some updates, we will reopen the case and assist further. 

  • mahmoud abdulrahman

    The casino is helping me, i will uppdate.

  • MilicaLCB
    • Replied by
    • MilicaLCB
    • at Jul 05, 24, 02:56:58 AM
    • Serbia Moderator 1517
    • last active 5 hours ago

    Thanks for this post from:

    Ok, please keep us updated. 

  • mahmoud abdulrahman

    The casino fixed it. Everything is ok. Instantcasino is green and does pay out!

  • JovanaV
    • Replied by
    • JovanaV
    • at Jul 10, 24, 01:15:22 AM
    • Serbia Moderator 1797
    • last active 5 hours ago

    Hi mahmoud abdulrahman,

    We're glad to hear that. Thank you for updating us. 

    We will mark this complaint as resolved.

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