RESOLVED: Hotstripe Casino; So Called No Deposit Bonus

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Last post made 9 years ago by cica001
Vanenhox
  • Started by
  • Vanenhox
  • Denmark Sr. Member 262
  • last active 18 days ago

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  • Vanenhox
    • Started by
    • Vanenhox
    • at Oct 03, 15, 12:38:56 PM
    • Denmark Sr. Member 262
    • last active 18 days ago

    Thanks for this post from:

    This casino should not be advertised on our forum as a no deposit casino. I went through the trouble of registering in good faith at what i thought was a no deposit casino. I was happy to see the 50 euro credit was added to my balance after the registration process was complete, but when I happily clicked to open a game; a dialogue box appeared which informed me that a deposit was necessary to unlock the game.

    That is, by my way of defining it, a deposit bonus, not a no deposit bonus! What a sham!

    Then I took the time to read the comments in the review section for Hotstripe and there are enough negative comments to certainly put me off ever dealing with this organization.

    period.

    What crappy treatment.

    I suggest that LCB not list this casino under the no deposit section as that is in my opinion misleading.

  • Gambinobit
    • Replied by
    • Gambinobit
    • at Oct 03, 15, 01:12:56 PM
    • South Africa Hero Member 713
    • last active 3 years ago

    Thanks for this post from:

    I couldn't agree with you more well said buddy

  • Emma.lcb
    • Replied by
    • Emma.lcb
    • at Oct 03, 15, 01:18:00 PM
    • Serbia Hero Member 950
    • last active 5 years ago

    Hello OOPaloo,

    A casino representative has been notified. Rest assured we will investigate this.

    Thank you for your patience.

    Regards,
    Emma

  • Melcb
    • Replied by
    • Melcb
    • at Oct 03, 15, 03:57:00 PM
    • Admin 6308
    • last active 3 days ago

    Thanks for this post from:

    Hi OOPaloo,

    Unfortunately we dont have a casino rep on board, we are working on getting someone to sign up so they can assist with these sort of queries and our members can communicate directly with them on the forum.

    For now please also send a complaint to Hotstripes customer service to make them aware of this issue.

    I have also removed this ND from the review and bonus list until this query has been sorted out.

  • Vanenhox
    • Replied by
    • Vanenhox
    • at Oct 04, 15, 02:04:36 AM
    • Denmark Sr. Member 262
    • last active 18 days ago

    I checked again and may have been to a degree hasty huh

    The Gunslinger and Superman slots give a dialogue box that says deposit required to unlock game.

    Whereas the Wild Dolphin game opens and works. I am playing it now.

    I guess it is software based, with games of a certain software brand requiring a deposit while others do not.

    My complaint isn't as fully justifiable if some of the games work, I suppose.

    I apologize.

    Yet it is really the only time I have ever seen a no deposit bonus at a casino where some games are not included while others are.

    I sent a message, to Hotstripe which reflects the new information. Still a complaint I think.

  • BigD
    • Replied by
    • BigD
    • at Oct 04, 15, 07:17:14 AM
    • Newbie 1
    • last active 8 years ago

    Thanks for this post from:

    To play with the free Deposit bonus click on Slots then Promo Games.  Only these games are unlocked for the free bonus.
    Thanks

  • cica001
    • Replied by
    • cica001
    • at Oct 04, 15, 07:39:40 AM
    • Hero Member 773
    • last active 4 years ago

    Thanks for this post from:

    Was nice to play with voucher codes smiley

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