RESOLVED: HELP with Rubysweeps Jackpot win

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Last post made 5 months ago by Bixy
James Brassfield

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  • James Brassfield
    • Started by
    • James Brassfield
    • at May 31, 24, 01:16:41 PM
    • United States Sr. Newbie 45
    • last active 10 days ago

    I don't see you guys talk about USA Social Casino sites much but I could use your knowledge...  They are licencsed and have tos like normal sites...

    https://play.rubysweeps.com/login

    Is the site I won a jackpot on. 

    I live in the state of Kansas where

    sweepstakes casino sites are legal

    They have horrible reviews everywhere but since licensed I belive by law they have to award me my winnings.

    I have never deposit or done kyc. I did email support with everything they say is required in tos.

    I literally took a .50 daily reward and hit this so that's why I think something shady is going on.

    Live support wasn't available or the 3 times I check today.

    Where do I start guys? File complaint with license company?

    I appreciate your knowledge and help!

    Thanks in advance

     

     

  • Bixy
    • Replied by
    • Bixy
    • at Jun 03, 24, 01:19:29 PM
    • Serbia Moderator 4664
    • last active 1 hour ago

    Hi James Brassfield,

    We have private messaged you, when it's convenient for you, please reply to it.

  • James Brassfield
    • Replied by
    • James Brassfield
    • at Jun 03, 24, 08:23:19 PM
    • United States Sr. Newbie 45
    • last active 10 days ago

    This can be closed after reading online I thought I need you guys but withdraw already hit my checking account. Turn .50 into free 350. Thanks for being there guys. U should add a social Casino section to fourma for your us people

  • Bixy
    • Replied by
    • Bixy
    • at Jun 04, 24, 01:45:21 AM
    • Serbia Moderator 4664
    • last active 1 hour ago

    Thanks for update James Brassfield.

    Happy everything turned out to be fine. smiley

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