RESOLVED: Flamantis casino

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Last post made 9 years ago by Cat50
RECALCITRA
  • Started by
  • RECALCITRA
  • Portugal Sr. Member 420
  • last active 1 year ago

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  • RECALCITRA
    • Started by
    • RECALCITRA
    • at Oct 06, 15, 05:09:55 AM
    • Portugal Sr. Member 420
    • last active 1 year ago

    Made my 1rst deposit at this casino using bonus code FA200 and used my skrill account (used money received today from lcb).Got email from skrill saying transaction successfull,but no money is showing on my casino balance,not even on sports balance.Emailed them twice and now waitting for a answer.Chatt support is ofline.Need help with this issue.

  • Emma.lcb
    • Replied by
    • Emma.lcb
    • at Oct 06, 15, 05:16:09 AM
    • Serbia Hero Member 950
    • last active 5 years ago

    Thanks for this post from:

    Hello CJCP,

    You can contact a Casino Flamantis representative by sending him a personal message HERE or simply post in his support topic HERE

    Regards,
    Emma

  • RECALCITRA
    • Replied by
    • RECALCITRA
    • at Oct 06, 15, 03:55:55 PM
    • Portugal Sr. Member 420
    • last active 1 year ago

    Already PM representative and posted at his support topic.After 5 mails to casino support...no answer.

  • RECALCITRA
    • Replied by
    • RECALCITRA
    • at Oct 06, 15, 04:44:25 PM
    • Portugal Sr. Member 420
    • last active 1 year ago

    Logged in a few minutes ago...chat was online,but when i clicked live chat,support mail option appeared.One minute later chat was offline again.Makes me wonder...will i ever again see my money???(luckly i have a copy of skrill transaction)

  • Emma.lcb
    • Replied by
    • Emma.lcb
    • at Oct 07, 15, 02:14:42 AM
    • Serbia Hero Member 950
    • last active 5 years ago

    Thanks for this post from:

    Hello CJPJ,

    A casino rep got back to us. They can see there is a transaction attempt in your account but it is with status “incomplete”. What this means is that the money didn’t actually reach Flamantis Casino.

    According to their payment department, the problem is from Skrill’s side, so they suggest to you to contact Skrill support directly.

    The casino rep advises you to contact their support for a faster resolution, and he assures me they have already provided feedback.

    Feel free to contact me if you have any further questions, I'm here to help!  wink

    Best regards,
    Emma

    Flamantis Casino

    2.7/ 5

  • RECALCITRA
    • Replied by
    • RECALCITRA
    • at Oct 07, 15, 04:34:35 AM
    • Portugal Sr. Member 420
    • last active 1 year ago

    Thanks for this post from:

    This issue is resolved.Money is already in account ballance.I provided th transaction number from skrill and money was added to my account.Unfortunatly no bonus was added to my 1st deposit.TY for your help.

  • Emma.lcb
    • Replied by
    • Emma.lcb
    • at Oct 07, 15, 04:37:07 AM
    • Serbia Hero Member 950
    • last active 5 years ago

    That's great to hear CJCP  thumbs_up  cheesy

  • Cat50
    • Replied by
    • Cat50
    • at Oct 08, 15, 11:03:37 AM
    • United States Superstar Member 6644
    • last active 14 days ago

    Good it was resolved . I like to see the resolved on threads like this . Everyone wins in this situation  thumbs_up grin.

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