UNRESOLVED: EuroBets Casino delay

hello , my withdrawal in EuroBets casino has not been processed for 12 days, every day the casino chat promises to pay soon or says that everything is within an acceptable time frame (but all the deadlines have already passed) I will be glad any help with this situations

Hi balmashovluck,

Please private message me your casino username and the email address you used for registration. We'll get in touch with the casino rep and ask to look into your case. 

Thanks for sharing the account details. The casino will be notified. 

do they have any kind of license? maybe i shoud contact people who issued them a license, this is the first time I see this (promises to withdraw money every day, it would be better if they just said that we are a scam project and do not pay money)

Hi balmashovluck,

As far as I can see they don't have a gaming license. We sent them a reminder. Let's see if they reply. It was a weekend and they usually don't work at weekends. 

Oh my God ... That reply 3 different times from the live chat help ... That really is sooo horrible!

I truly hope they will pay you!

Hi balmashovluck,

The casino rep informed us that they would look into your case and get back to us with the relevant info. 

Keep an eye on this topic. 

Hi balmashovluck,

The casino rep has just informed us that you will get paid by next week. Please let us know as soon as you get your money. 

So what is the withdraw timeframe there? Over 1 month?!? Its crazy

As it is crazy, very long cashout frame. We asked them about the reason for such a big delay so let's see if they reply. 

they promise to pay on this weekend (lets see if it is true)

Thanks for letting us know, balmashovluck. I hope you'll get your money soon. 

of course no, they didnt paid, and will not pay, the support on their website is only to calm dawn people, they have not paid a cent (only promises), I think to contact slot providers, payment counteragents and people who provided them hosting, because this is a fraudulent casino

Thats always good ... Doubt if there will be any honest answer coming from them...

Their promises arent really good for anything as far as I can read here.

they still haven't paid, does anyone have any idea how to get them to pay their customers and why are they still not blacklisted?

Thanks for letting us know. We're going to check with them why you haven't got your money. 

this is ridiculous , it is more than month now (from 17.01.2021), what do they answer?
did they ever pay anyone at all?

You are right it is not a good business practce. You should have received your payout so far. 

We sent them several reminders already and we haven't heard back. We'll keep on trying to reach them. 

I wasn`t surprised when I found out that this casino is blacklisted on most sites, anyway there is another a couple of screenshots from the today conversation

I do not know what is wrong with this casino, and why they promise to pay every day, it looks very stupid

Unfortunately, casinos that do not want to pay either make excuses or promise they are going to pay the next day.

We haven't heard from the casino rep. You can file a complaint to their licensor and see if they can help you. 

can you mark this casino as blacklist ? or non recomended ?
seems like i lost not only winnings but also my deposit
and I don't want players to face my situation

(if the casino was marked as non recomended I would never make a deposit to it)

Hi balmashovluck,

We'll mark this case as unresolved since we still haven't heard back from the casino rep. We'll take into consideration all unresolved cases and make our final decision. Thanks for your feedback. 

I tried to contact affiliateguarddog, the certificate of which was listed on the site, but they also do not answer anything, this is terrible, the winnings and the amount of the deposit are lost forever, such casinos should be marked as one hundred percent scam !

Hi balmashovluck,

Affiliate Guard Dog takes care of affiliate stuff and affiliates go there and post their complaints, comments, and queries. As I've already told you we'll investigate this brand and we might consider a warning. 

We really did our best to help you. 

I am sorry for the inconvenience. Please share your username and email-id you used in the Eurobets Casino so we can solve the issue.

with this casino i was same problems,but finally me casino pay after 1 and half month,so dont worry ,you get you payment..

Well , my withdrawal 20 month in pending status (from 17 January 2021) 
I just pm the representative my details, I hope this helps

Ok, just sent you my details in private messages, I hope this will change the situation

i'm sorry to hear the issues you are having too, these guys are just struggling with their profit heads i think, i do believe they will come good in the end as i have stuck with them. just difficult times !!