CLOSED [due to the casino's unresponsiveness]: BetMaximus Casino - don't withdraw money

hello dear forum administration please help me with the casino betmaximus. I recently found out about this casino and decided to try to play in the bonuses tab there were 30 spins in the game legacy of dead  I activated it and managed to win back the wager before all this I contacted the chat learn about this bonus the operator wrote that in order to withdraw money for this bonus I will need to go through verification wrote what documents are needed ,I asked about the verification deposit to which the operator replied that I can withdraw to a Bitcoin wallet without making a deposit. I placed money for withdrawal and uploaded all the necessary documents ,the next day they wrote that I need to make a deposit and I can withdraw money ,I wrote that their operator wrote that I can withdraw money to a Bitcoin wallet without making a deposit they started writing about their withdrawal rules, but their operator is responsible for what he writes,if the operator wrote that the deposit is not needed, then it is not needed

claim amount 145 euros

please invite a casino representative to solve my problem

user name casino kite****

mail casino rost****@mail.ru

Hello kitera99,

First of all, welcome to LCB! Glad to have you here. 

Thanks for sharing your casino credentials with us. We will reach out to the casino rep to inquire about your case.

Keep you posted.

Hello kitera99,

We have sent the reminder to the casino again.

Keep you posted.

Hello kitera99,

We have sent the reminder to the casino again.

Hope they will respond this time.

Keep you posted.

Maximus.

ch z kasyna?

uo do thatm nadzieję, że ywięc inaprawdę nudne. Jestem z Shire i amsomethin wysłać za darmo , to byłoby świetne.orocan możesz mi powiedzieć, że nie wycofać mój cadlaczego i shouNie jest to jednak regułą.

Hello radatek,

Can you please write on the forum in English?

Regards,

Hello kitera99,

Unfortunately, we must mark this complaint as Unresolved because we received no response from the casino despite numerous attempts to find out more about your case.

update I made a deposit of 40 euros but the casino stole my money and did not withdraw my winnings,I want all players to know that this casino is a scam

Dear forum, try to contact the casino representative again

Hello kitera99,

So far, we have had unresolved complaints from this casino due to their lack of response. We will try and contact the Casino representative again so please send me your casino username via private message.

Thank you.

Hi kitera99,

Thanks for sending your account details.

We will contact the casino rep and let's see if we get a response from them this time.

Keep you posted.

Dear kitera99,

We haven't heard back from the casino rep yet, we are sending a reminder now. Keep you updated on this thread.

Dear kitera99,

Since we never heard back from the casino reps, we would need to close the complaint due to the casino's unresponsiveness.

If they respond at any time, we will reopen the thread.

Thanks for your understanding.