RESOLVED: Deceptive practices Lucky Owl

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Last post made 4 months ago by Cat50
Ra2377ven
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  • Ra2377ven
  • United States Full Member 118
  • last active 10 days ago

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  • Ra2377ven
    • Started by
    • Ra2377ven
    • at Apr 20, 24, 11:32:08 PM
    • United States Full Member 118
    • last active 10 days ago

    Thanks for this post from:

    Lucky owl told me to receive my crypto payout in minutes I only need deposit $25 then request $50.  Its been over a week and I am getting no where and 2 days ago the agent tells me no worries cause he escalated my payout and I would get it in 24hours, 2 days ago!

  • Devin Cox
    • Replied by
    • Devin Cox
    • at Apr 21, 24, 03:41:04 PM
    • United States Sr. Newbie 17
    • last active 5 days ago

    Thanks for this post from:

    They got me a couple hours ago. Had a feeling the place was a scam. They had me cancel my $50 in exchange for $100 in rule free credits. Good deal right? Lost the $100 almost immediately. The free 25 dollar chip they gave me yesterday lasted hours. I was hitting bonus rounds continuously and large line hits. Got up to around 750 dollars after wager requirements were met. Told me I had to depsoit 25 dollars to get only 50 dollars of it, which I did. Then they tell me to cancel the withdrawal in exchange for $100 dollars in rule free credits. After that it felt like they shut off the ability to win anything. 

  • Ra2377ven
    • Replied by
    • Ra2377ven
    • at Apr 21, 24, 09:32:21 PM
    • United States Full Member 118
    • last active 10 days ago

    Thanks for this post from:

    They tried to get me to do this too. Even said and I quote, We promise big wins if you do this. I said no thank you I want to see first that I can trust you and I have yet to receive my payout. Suddenly the finance department crashed is the latest bullshit they tell me.

  • MelissaN
    • Replied by
    • MelissaN
    • at Apr 22, 24, 02:50:09 AM
    • Serbia Almighty Member 15546
    • last active 2 months ago

    Thanks for this post from:

    Hi guys,

    Sorry to hear that. Could you please private message me your casino username and we'll notify the casino rep to look into your accounts?

  • MelissaN
    • Replied by
    • MelissaN
    • at Apr 22, 24, 07:36:35 AM
    • Serbia Almighty Member 15546
    • last active 2 months ago

    Thanks for this post from:

    Hi Ra2377ven, 

    Thanks for providing your account details with us. We'll notify the casino rep. 

  • MelissaN
    • Replied by
    • MelissaN
    • at Apr 25, 24, 06:21:41 AM
    • Serbia Almighty Member 15546
    • last active 2 months ago

    Hi Ra2377ven, 

    We just got a reply from the casino rep. 

    You will get your withdrawal paid by tomorrow. He stated that their executive chatted with your about that. Please let us know once you receive your payment. 

  • MelissaN
    • Replied by
    • MelissaN
    • at Apr 25, 24, 06:23:13 AM
    • Serbia Almighty Member 15546
    • last active 2 months ago

    Thanks for this post from:

    Hi Devin Cox, 

    We are still waiting for your account details. Please send them over to us so that the casino rep can look into your case. 

  • Ra2377ven
    • Replied by
    • Ra2377ven
    • at Apr 25, 24, 10:46:56 AM
    • United States Full Member 118
    • last active 10 days ago

    Thanks for this post from:

    I am updating this post to say they reached out to me and were very polite and I received my payout today.

  • MelissaN
    • Replied by
    • MelissaN
    • at Apr 25, 24, 02:49:40 PM
    • Serbia Almighty Member 15546
    • last active 2 months ago

    Thanks for this post from:

    Ra2377ven wrote:

    I am updating this post to say they reached out to me and were very polite and I received my payout today.

    Awesome. Thank you very much for letting us know. We'll mark this complaint as Resolved. 

  • Cat50
    • Replied by
    • Cat50
    • at Jul 12, 24, 06:59:03 AM
    • United States Superstar Member 6644
    • last active 10 days ago

    That is really good news. I am glad you were paid .

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