CRYSTAL SPIN does not pay

. well been waiting 20 days for funds to be back in my bank  account. started winning and they closed my account i ash why is my account closed they said [[[We would like to inform you that after reviewing your account and based upon findings along with the violation of our house rules, we had no choice but to disable your profile and refund your initial purchase.

Bear in mind that it may take up to 12 business days for the funds to be returned to your bank account due to the financial institutions involved in the process.

Furthermore, we would like to point out that this event has no connection with your gaming activity, logins or your winnings but rather due to the conflict between your account and our house-rules.

We hope you will come to understand our decision in this matter and we wish you best of luck in your future endeavors.]]]]]]]]]]]                                                                                                                                                                          10 days later i wrote [ checking to see if yall are working on my refund]                                          thay said [[[[[[[[[[[[[          As previously mentioned, please bear in mind that it may take up to 12 business days for the funds to be returned to your bank account due to the financial institutions involved in the process.                                        so 14 days latter wrote[[[[[[[[[[[[[                it has been 12 days 10 working days i realy need that money on the ard where i can close that account i have money an a nother card but thay wont let me activate it i have too many accounts i have to close that one  so please try to refund as fast as posable thanbks  ]]]]]]]]]]]]]]]]                                      thay said  [[[[[[[[[[[[[[[[[[[  We have reviewed the account and as per our previous e-mail the funds should be available to you either today or tomorrow as the 12 business days deadline is today]]]]]]]]]]]]]]]]]]]                                                        I WROTE 2 DAYS LATER  [[[[[[[  still not in account over 12 days can you email me and tell me what is going on]]]]]]]]]  THAY SAID 2 DAYS AGO [[[[[[[[[[[[        Please note that we have inquired with our payment provider regarding this matter and have been informed that a small technical occurred when trying to process the refund.

This issue has been fixed and the funds should reach you by the end of this week.

Thank you[[[[[[[[[[,DONT      TRUST THIS CASINO I MAY NEVER GET THIS MONEY BACK                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       

Give them until tomorrow and chase them again.  Tomorrow is the end of the week.

I don't understand what they mean by "due to the conflict between your account and our house-rules"

Was it a 2nd account or...?

I wish we could help you with this matter, but we dont have the casino listed at the site and we dont have a rep to contact.

Please keep us updated regarding receiving your funds.