RESOLVED: coinbets777 withdrawal delay, unresponsive

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Last post made 25 days ago by JovanaV
Angela Holmon

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  • Angela Holmon
    • Started by
    • Angela Holmon
    • at Sep 25, 24, 09:18:19 AM
    • Andorra Newbie 6
    • last active 16 days ago

    coinbets777 seems to be a rogue casino. $500 Withdrawal pending for several months, and no one ever replies to email or livechat.  Never received any communications from them except their automated marketing emails.

  • JovanaV
    • Replied by
    • JovanaV
    • at Sep 26, 24, 04:53:54 AM
    • Serbia Moderator 1797
    • last active 8 hours ago

    Hello Angela Holmon,

    Could you please provide more information? Has your account been verified? Is this your first withdrawal at Coinbets777 Casino?

    Thank you for your cooperation.

    Coinbets777 Casino

    3.5/ 5

  • Angela Holmon
    • Replied by
    • Angela Holmon
    • at Sep 26, 24, 12:36:35 PM
    • Andorra Newbie 6
    • last active 16 days ago

    Yes my first withdrawal.  They never asked me for any documents or told me where to send them.  They never communicated with me at all except for the automated marketing emails, and they don't respond in livechat.  Either the site is abandoned or they have a policy of ghosting winners.

  • JovanaV
    • Replied by
    • JovanaV
    • at Sep 27, 24, 01:31:57 AM
    • Serbia Moderator 1797
    • last active 8 hours ago

    Dear Angela Holmon,

    Please send us your casino username via private message so that we could contact the casino rep and inquire about your case.

    Thank you.

  • Angela Holmon
    • Replied by
    • Angela Holmon
    • at Sep 28, 24, 11:27:52 PM
    • Andorra Newbie 6
    • last active 16 days ago

    Sent username

  • JovanaV
    • Replied by
    • JovanaV
    • at Sep 30, 24, 05:20:30 AM
    • Serbia Moderator 1797
    • last active 8 hours ago

    Dear Angela Holmon,

    Thank you for providing us with your account details. We've sent an email to the casino representative. Please keep an eye on this thread for updates.

  • JovanaV
    • Replied by
    • JovanaV
    • at Oct 02, 24, 04:13:33 AM
    • Serbia Moderator 1797
    • last active 8 hours ago

    Dear Angela Holmon,

    We got a response from the casino rep that they are looking into your case. Keep you posted.

    Thank you for your patience.

  • JovanaV
    • Replied by
    • JovanaV
    • at Oct 04, 24, 03:39:55 AM
    • Serbia Moderator 1797
    • last active 8 hours ago

    Dear Angela Holmon,

    We've contacted the casino rep and asked for an update regarding your case. Please keep an eye on this thread.

    Thank you for your patience.

  • JovanaV
    • Replied by
    • JovanaV
    • at Oct 08, 24, 07:32:41 AM
    • Serbia Moderator 1797
    • last active 8 hours ago

    Dear Angela Holmon,

    We got an update from the casino rep stating that you'll be paid soon. Please keep us updated on the progress.

  • JovanaV
    • Replied by
    • JovanaV
    • at Oct 11, 24, 03:01:22 AM
    • Serbia Moderator 1797
    • last active 8 hours ago

    Hello Angela Holmon,

    Any updates on your payment?

    Thank you.

  • JovanaV
    • Replied by
    • JovanaV
    • at Oct 15, 24, 04:35:26 AM
    • Serbia Moderator 1797
    • last active 8 hours ago

    Hello Angela Holmon,

    Since we haven't heard back from you yet we have feedback from the casino rep that you've been paid out, we will mark this complaint as resolved.

  • Angela Holmon
    • Replied by
    • Angela Holmon
    • at Oct 20, 24, 11:25:09 AM
    • Andorra Newbie 6
    • last active 16 days ago

    sorry, it hasn't been paid yet

  • JovanaV
    • Replied by
    • JovanaV
    • at Oct 21, 24, 01:54:34 AM
    • Serbia Moderator 1797
    • last active 8 hours ago

    Hello Angela Holmon,

    We've contacted the casino rep to check what's happening with your withdrawal. Keep you posted.

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