Club Gold Flash Casino-Where's Bonus??

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Last post made 9 years ago by ClubGoldAssist
SnowAngel
  • Started by
  • SnowAngel
  • Australia Sr. Newbie 22
  • last active 3 months ago

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  • SnowAngel
    • Started by
    • SnowAngel
    • at Oct 14, 15, 06:49:41 AM
    • Australia Sr. Newbie 22
    • last active 3 months ago

    I didn't know where to put this???? Have made several deposits this year at Club Gold Flash Casino....made deposit today with 50% bonus..lost so deposited again with another 50% bonus BUT didnt give me bonus , kept going on last deposit cause there was 1 CENT left in bonus????No game would get rid of it so went to Live Help yet got this reply??? stunned!


    Thank you, an operator will be with you shortly...
    me: deposited with 50% bonus, but no bonus and still counting down from previous bonus cause 1 cent in balance????please get rid of 1 cent as cant play it and want to have new bonus
    Neva: You are now chatting with Neva
    me: hello?
    Neva: бусъ цхецкинг
    Neva: busy checking
    Neva: sorry
    Neva: please, get in the chat in 10 minutes and we will assist you
    me: huh why
    me: excuse me?

    Still waiting!!! Yet they took my deposit straight away but wont fix it..seriously sick and tired of being treated like 2nd class citizen!!  Spent  tens of thousands  over several years but treated like this??????? >:( >:D

  • Emma.lcb
    • Replied by
    • Emma.lcb
    • at Oct 15, 15, 04:10:05 AM
    • Serbia Hero Member 950
    • last active 5 years ago

    Hello SnowAngel,

    A casino representative has been notified about your issue.

    Best regards,
    Emma

  • ClubGoldAssist
    • Replied by
    • ClubGoldAssist
    • at Oct 19, 15, 03:29:04 AM
    • Casino Rep 1
    • last active 7 years ago

    Thanks for this post from:

    Hi There

    Please could you send an email regarding your problem to support at clubgoldcasino.com
    We are unable to determine your username from any data on your profile in this forum.

    It is usually advisable to send an email to support explaining your problem before posting on forums of this nature as this matter can easily be resolved had you informed us of the problem.

    Kind Regards

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