RESOLVED: Casollo.com not paying 3 motnhs

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Last post made 4 years ago by BlackjackLover
huragans
  • Started by
  • huragans
  • Poland Sr. Newbie 42
  • last active 3 years ago

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  • huragans
    • Started by
    • huragans
    • at Apr 09, 20, 12:39:43 PM
    • Poland Sr. Newbie 42
    • last active 3 years ago

    Thanks for this post from:

    Hello, i am verified user at Casollo.com casino,

    they are delaying my payment of 1480EU for three months now!!!

    I am getting their offers daily on email, site working, people playing slots, however they do not pay.

    Cusomer support cut-off the live-chat for my IP-region, and their e-mail adresses do not respond!

    This is awfull,

    Please help me!

    Regards

    Rated:
    Casollo

    / 5

  • doroty
    • Replied by
    • doroty
    • at Apr 09, 20, 01:11:25 PM
    • Argentina Full Member 230
    • last active 21 hours ago

    I hope some moderator can help you ... three months is a long time.

  • huragans
    • Replied by
    • huragans
    • at Apr 09, 20, 02:05:48 PM
    • Poland Sr. Newbie 42
    • last active 3 years ago

    Thanks for the support Doroty!:)

    Yeah i hope so too, even my hope levels are going down latelty,

  • MelissaN
    • Replied by
    • MelissaN
    • at Apr 09, 20, 03:06:28 PM
    • Serbia Almighty Member 15546
    • last active 2 months ago

    Sorry to hear that, huragans. We're going to get in touch with the casino. Could you please private message me your casino username?

  • huragans
    • Replied by
    • huragans
    • at Apr 09, 20, 03:10:56 PM
    • Poland Sr. Newbie 42
    • last active 3 years ago

    Sure, done :)

  • MelissaN
    • Replied by
    • MelissaN
    • at Apr 10, 20, 01:56:18 AM
    • Serbia Almighty Member 15546
    • last active 2 months ago

    Thanks for this post from:

    Hi huragans,

    Thanks for sending the username. The casino rep has been notified. Keep you posted.

  • MelissaN
    • Replied by
    • MelissaN
    • at Apr 16, 20, 03:48:02 AM
    • Serbia Almighty Member 15546
    • last active 2 months ago

    Thanks for this post from:

    We are still trying to get in touch with the casino rep. Several reminders have been sent and we got no reply so far. Have you maybe heard from them? 

  • huragans
    • Replied by
    • huragans
    • at Apr 16, 20, 06:24:47 PM
    • Poland Sr. Newbie 42
    • last active 3 years ago

    Thanks for this post from:

    Hello, thank you for update, unfortunately they do not respond to any forms of contact,

    its almost three monhts now...

    Although i am still getting atleast two offers of new possible bonus weekly...

    Regards

  • MelissaN
    • Replied by
    • MelissaN
    • at Apr 17, 20, 06:17:32 AM
    • Serbia Almighty Member 15546
    • last active 2 months ago

    Thanks for this post from:

    We'll keep on trying to get through to them. 

  • BlackjackLover
    • Replied by
    • BlackjackLover
    • at Apr 18, 20, 03:13:01 PM
    • Jr. Member 81
    • last active 10 months ago
    huragans wrote:

    Hello, thank you for update, unfortunately they do not respond to any forms of contact, its almost three monhts now...

    It must have been frustrating. You can write a review on this website.

    Rated:
    Casollo

    2.5/ 5

  • huragans
    • Replied by
    • huragans
    • at Apr 19, 20, 12:18:38 AM
    • Poland Sr. Newbie 42
    • last active 3 years ago

    Thanks for this post from:

    Hey, again thank you for showing interest!:)

    and yeah indeed its very frustrating, and its 1500EU...

    not something i can remove from my mind just like that...

    I also tried writing to license holder [email protected],

    however they did not even respond...

  • MelissaN
    • Replied by
    • MelissaN
    • at Apr 20, 20, 03:36:16 AM
    • Serbia Almighty Member 15546
    • last active 2 months ago

    Hi huragans,

    Please keep us posted. Hope they'll get back to you soon. 

  • huragans
    • Replied by
    • huragans
    • at Apr 27, 20, 08:31:33 AM
    • Poland Sr. Newbie 42
    • last active 3 years ago

    Thanks for this post from:

    Hello, i just want to update that i received payment finally after 3 months :).

    Would like to thank you for showing involvement in my case i_love_lcb

    Big Thanks for that!:)

    Best Regards, Makkaroni.

  • MelissaN
    • Replied by
    • MelissaN
    • at Apr 27, 20, 09:57:09 AM
    • Serbia Almighty Member 15546
    • last active 2 months ago

    Thanks for this post from:

    Thanks very much for letting us know. Glad to hear it has been finally sorted. heart

  • BlackjackLover
    • Replied by
    • BlackjackLover
    • at Apr 30, 20, 03:42:40 AM
    • Jr. Member 81
    • last active 10 months ago
    huragans wrote:

    Hello, i just want to update that i received payment finally after 3 months :). Would like to thank you for showing involvement in my case i_love_lcb Big Thanks for that!:)

    Oh, very nice. To be honest, I didn't think that you would receive your winnings. Anyway, congratulations.

    Rated:
    Casollo

    2.5/ 5

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